Assistant Manager – Field Operations in Kansas City, Missouri at Qualdoc, LLC

Location: Kansas City, MO
Job Type: Full-Time | Direct Hire
Starting Salary: $100,000/year (Higher salary available depending on experience)
CDL: Non-CDL position; Class A or B preferred

We are seeking a hands-on, experienced Assistant Manager to help lead field operations supporting emergency derailment response, specialty lifting, railcar repair, and track maintenance projects.

This role provides hands-on leadership in fast-paced, time-sensitive field environments. You will support Supervisors, ensure safe and efficient project execution, work directly with customers, and assist with problem-solving and emergency service operations.

The ideal candidate is a strong leader who thrives in field operations, is committed to safety, and can effectively manage teams and projects in demanding environments.

• Lead and support Supervisors in executing multiple field projects safely, efficiently, and in compliance with DOT/FRA regulations and company standards.
• Assign work, monitor progress, and ensure projects are completed on time, within budget, and aligned with customer expectations.
• Provide hands-on leadership in the field, including coaching, problem-solving, and responding to emergency service calls as needed.
• Conduct regular site visits to ensure safety, quality, and operational efficiency.
• Identify risks and implement appropriate solutions.
• Build and maintain strong relationships with railroad customers, field partners, and regulatory agencies through proactive communication and coordination.
• Train, mentor, and develop team members.
• Support hiring, performance evaluations, and ongoing employee coaching.
• Assist with workforce planning, budgeting, and forecasting.
• Ensure accurate and timely reporting of payroll, labor hours, equipment usage, and project documentation.
• Monitor equipment condition and coordinate maintenance or replacement to ensure operational readiness.
• Contribute to business growth through customer engagement, relationship-building, and participation in industry events.

• Preferred experience in railroad, heavy equipment, or related field operations.
• Strong knowledge of DOT and FRA regulations.
• Class A or B CDL preferred.
• Proven leadership experience managing teams in field environments.
• Experience operating heavy equipment, including cranes, trucks, excavators, and similar equipment.
• Ability to read and interpret crane load charts and rigging requirements.
• Strong communication skills with the ability to lead, coach, and influence others.
• Proficiency in Microsoft Office and ability to learn operational software systems.
• Valid driver's license with a clean driving record.
• Ability to successfully complete required safety and certification programs.

• Frequent overnight travel required.
• On-call availability with the ability to report within 1 hour when required.
• Ability to work in all weather conditions and physically demanding environments.
• Extended hours, including weekends and holidays, may be required based on operational needs.
• Active, hands-on role involving walking and working in railroad environments.
• Ability to lift up to 50 lbs.

• Competitive compensation
• Training and certification opportunities
• Medical, dental, and vision insurance
• 401(k)
• Disability, Life & AD&D Insurance
• Paid Time Off and Holidays
• Career advancement opportunities