Quality Manager in Arlington, Texas at Salcomp Manufacturing USA

Job Summary

The Quality Manager will be responsible for overseeing the plant's quality control and assurance processes to ensure that all products meet company and customer quality standards. This role requires close collaboration with production, engineering, and customer teams to improve product quality, reduce defects, and ensure compliance with ISO standards and other relevant regulations.

Key Responsibilities:

• Maintain communication with customers to ensure their product quality requirements are met. Address customer complaints and promptly implement corrective and preventive actions to minimize potential quality issues.
• Lead quality planning during product development stages and produce quality control plans. Manage yield analysis and issue resolution during product development to ensure design problems are addressed in a timely manner. Participate in process optimization and establish product quality standards and documentation during development.
• Supervise and improve quality control processes on the production line, ensuring product quality at every stage meets the required standards. Organize regular quality reviews and inspections, identify problems, and propose improvements.
• Use statistical process control (SPC) and other tools to analyze data and identify potential quality issues during production. Develop and implement corrective actions and continuous improvement plans to reduce the frequency of quality issues.
• Lead and train the quality control team, compiling product quality standards and improvement cases, organizing communication and training to enhance their professional skills and teamwork. Ensure team members are familiar with and adhere to all quality standards and operating procedures.
• Maintain and optimize the plant's Quality Management System (QMS) to ensure compliance with internal and external quality standards.

Qualifications:

• At least 5 years of quality management experience in the power supply or EMS (Electronics Manufacturing Services) industry in FATP (Final Assembly, Test, and Pack). A minimum of 8 years of experience in the electronics manufacturing industry, with familiarity in PCBA processes. FATP quality management experience is preferred.
• Proficiency in quality management tools and methodologies (e.g., Six Sigma, SPC, FMEA), and experience with ISO9001/ISO14001 certifications
• Strong logical thinking, excellent analytical and problem-solving skills, and the ability to make effective decisions under pressure
• Strong leadership and communication skills, with the ability to collaborate effectively with cross-functional teams. Experience in handling major customer complaints and leading large meetings
• At least 3-5 years of team management experience, with the ability to lead and manage quality teams, ensuring clear goals, efficient work, and driving continuous improvement
• Bachelor's degree or higher, with a preference for engineering or science-related major