Front Desk Office Coordinator at Dermatology Associates of Concord – Concord, Massachusetts

Established in 1972, Dermatology Associates of Concord is a leading Physician-owned dermatology practice dedicated to providing exceptional care to our patients. The practice consists of 14 providers and has offices in Concord, Cambridge, and Waltham. We specialize in both medical and cosmetic dermatology, offering a comprehensive range of services to meet the diverse needs of our community. Our team of dedicated staff work collaboratively to offer personalized treatment in a welcoming and patient-centered environment. Our commitment to excellence, innovation, and patient satisfaction has established us as a trusted leader in dermatologic care.

Our Office Coordinators play an essential role in the daily operations of our practice. The ideal candidate will be organized, proactive and focused on ensuring a smooth and efficient clinic.

Responsibilities include:

• Greeting patients and visitors with courtesy and respect. Monitoring and supporting patients entering and leaving the practice.
• Performing check-in, check-out, registration, scheduling and verification duties for patients. Taking accurate information from patients and maintaining confidentiality.
• Monitoring clinic flow and proactively solving issues that impact patient flow through the clinic. Acting as a liaison between patients and staff when needed.
• Maintaining a clean, welcoming and calming environment of the check-in and waiting room areas.

Minimum qualifications:

• High School diploma or equivalent
• 1-3 years of related work experience
• Experience with computer software systems, such as Microsoft Office

Preferred qualifications

• Medical office experience preferred