Where is this Director of Business Systems Applications job located?

Kansas City, Missouri, 64111, United States

What industry does this Director of Business Systems Applications position belong to?

This role spans multiple industries.

What is the expected salary for this Director of Business Systems Applications job?

$75,218 – $81,988 Yearly Salary

How can I apply for the Director of Business Systems Applications position at Metropolitan Community College?

You can apply directly through the application link provided.

Director of Business Systems Applications at Metropolitan Community College

Incumbents oversee, maintain, test and administrate assigned PeopleSoft system and other integrated software systems for multiple functional areas, serve as liaison between functional users, technical resources and vendors, and provide expertise to users regarding system-related questions, requests, and resolutions.

Oversee multiple functional areas including making critical systems decisions, determining key business process changes and strategic prioritization for team goals and projects
Oversee four student service modules and supervises a total of 7-10 employees
Responsible for prioritizing and assigning work, conducting performance evaluations, coordinating staff training and implementing hiring, discipline, and termination procedures
Manage project operations for multiple functional areas related to systematic testing and troubleshooting of assigned software systems/ functions and system updates and upgrades; work may involve certifying updates and fixes for production systems, monitoring and reporting project status, planning implementation and maintenance strategies and managing teams to ensure that all operations are performed in accordance with applicable policies, procedures, and standards
Provide oversight, monitor and track the flow of technical requirements, research and modification requests and user needs; work may involve monitoring and researching new software functionalities, evaluating business process changes, implementing, configuring, maintaining and updating software systems, determining appropriate security levels, monitoring, analyzing, and approving requested user security and overseeing user security audits
Research and analyze new software and current/ new business processes to improve performance and data quality, as well as ensure operational efficiency
Communicate with and provides general and technical support and training to end users on new system and other business processes; work may involve answering questions, updating users regarding changes and diagnosing and troubleshooting software problems, to include analyzing data requirements, researching data availability, implementing access methods and developing and implementing solutions utilizing alternative methods and procedures
Serve as a liaison and coordinates with the IT department, end users, staff and other internal and external personnel, departments, and agencies to communicate information and facilitate assigned projects and other departmental operations
Prepare, update, process, and/or maintain general and technical reports and records, product, process and training documentation, communications files
Process calendars and other documentation and materials; work may involve utilizing online systems and databases, researching, compiling, and analyzing complex information and making and implementing recommendations based on findings
Perform other duties as assigned.

Minimum Qualifications:

Bachelor's degree
Five (5) years of application development, system solution management, or related PeopleSoft experience

Preferred Qualifications:

Master's degree

Knowledge, Skills and Abilities:

Knowledge of principles, practices, protocols and methods of institutional computing applications
Knowledge of principles, practices and techniques of facilitating process analysis
Knowledge of methods and techniques of collecting, analyzing and interpreting business processes
Knowledge of project management principles
Knowledge of principles, practices and methods of business process reengineering
Knowledge of principles and applications of critical thinking and analysis
Knowledge of best practices, trends and emerging technologies
Knowledge of principles and methods of qualitative and quantitative research
Knowledge of applicable federal, state and local laws, codes, regulations (based on assignment)
Knowledge of customer service principles
Knowledge of modern office technology
Skilled in supervising employees
Skilled in diagnosing problems, determining business issues and developing and implementing solutions
Skilled in documenting process workflow and analyzing complex data
Skilled in managing projects
Skilled in assessing needs and identifying solutions
Skilled in reading, analyzing, evaluating, interpreting and summarizing written materials and statistical data
Skilled in researching industry trends, solutions and best practices
Skilled in compiling, sorting and articulating issues and recommendations
Skilled in gathering data, analyzing findings and applying logic and reason
Skilled in business math computations
Skilled in interpreting and applying applicable laws, codes, regulations and standards (based on assignment)
Skilled in providing customer service
Skilled in utilizing communication and interpersonal skills as applied to interaction with coworkers, supervisor, the general public, and others sufficient to exchange or convey information

Physical Requirements
Positions in this class typically require: feeling, grasping, hearing, keyboarding, reaching, repetitive motion, standing, talking, visual acuity, and walking. The work is sedentary work which requires exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly.

EEO Statement:
Metropolitan Community College is an Equal Employment Opportunity employer that prohibits discrimination or harassment of any person on the basis of race, color, religion, sex, sexual orientation, gender identity, age, birth, ancestry, national origin, or disability. EOE/M/F/Vets/Disabled

Accommodations:
MCC is committed to the full inclusion of all qualified individuals. As part of this commitment, MCC will ensure that persons with disabilities are provided with reasonable accommodations in all aspects of employment, including the application process. To request an accommodation and/or a copy of the Americans with Disabilities Act applicant procedures, please contact the Office of Human Resources.

Director of Business Systems Applications at Metropolitan Community College – Kansas City, Missouri

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