Surgery Scheduler in Rockford, Illinois at Swedish American

At UW Health in northern Illinois, you will have:

• Competitive pay and comprehensive benefits package including: PTO, Medical, Dental, Vision, retirement, short and long-term disability, paternity leave, adoption assistance, tuition assistance

• Annual wellness reimbursement

• Opportunity for on-site day care through UW Health Kids

• Tuition reimbursement for career advancement--ask about our fully funded programs!

• Abundant career growth opportunities to nurture professional development

• Strong shared governance structure

• Commitment to employee voice

POSITION SUMMARY:

Retrieves orders, coordinates surgeries with patients, providers, facilities and representatives. Schedules appointments, maintains/updates patient demographics and financial information as required. Coordinates with other providers as needed (surgical assists, vendors, Pediatricians and Hospitalists). Preauthorizes procedures, coordinates PCP clearances, and completes various forms of paperwork (pre authorizations, consent forms, family leave act paperwork).

EDUCATION/TRAINING:

Previous experience in a customer service environment required. Computer skills required. Knowledge of OBGYN Services preferred.

LICENSURE/CERTIFICATION:

N/A

EXPERIENCE/SKILLS/ABILITIES:

Excellent verbal, written, organizational and critical decision making skills required. Must be able to read, write legibly and communicate effectively. Ability to handle multiple tasks simultaneously. Good interpersonal skills and ability to deal with all levels of staff within the organization, providers and community under varied conditions. Ability to operate a variety of general office equipment and use of a computer. Successful completion of annual job specific competencies and skills verification tools required. Must demonstrate excellent customer service skills as well as verbal and nonverbal communication using the AIDET method.

Our Commitment to Diversity, Equity, and Inclusion

UW Health is committed to being a diverse, inclusive and anti-racist workplace and is an Equal Employment Opportunity, Affirmative Action employer. Our integrity shines through in patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. Applications from Black, Indigenous and People of Color (BIPOC) individuals, LGBTQ+ and non-binary identities, women, persons with disabilities, military service members and veterans are strongly encouraged. EOE, including disability/veterans.