Operations Assistant in Port Washington, New York at Safavieh Inc.
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Job Description
Location: Port Washington, NY (On-site)
Company: Safavieh
About Us:
Safavieh is a leading global home furnishings brand known for its high-end rugs, furniture, and accessories. Established in the U.S. in 1978, Safavieh blends rich heritage with modern design, offering curated collections sourced from classical rug-weaving centers around the world. Our headquarters are in Port Washington, NY, we also maintain permanent showrooms in Atlanta, Las Vegas, and High Point, NC. For four generations, our family-run business has been committed to exceptional quality and timeless style.
The Opportunity:
We are seeking a proactive, detail-oriented, and highly organized Operations Assistant to join our team at our Port Washington headquarters. This is an exciting entry-level role, ideal for someone who is data driven and eager to learn the ins and outs of the furniture industry.
What You’ll be Doing:
- Work with internal teams, retailers, and national carriers to support daily shipping operations
- Provide logistical support between retail partners and carriers to help ensure orders are delivered accurately and on time
- Monitor and manage retailer and carrier portals for order updates, shipment tracking, routing, and issue resolution
- Assist with shipment audits, tracking requests, delivery delays, and transportation-related inquiries
- Communicate clearly and collaborate effectively with internal teams
- Support client communication by providing timely, professional responses
- Maintain accurate shipment records and related documentation
- Support the operations team with administrative and data entry tasks related to shipping and logistics
- Learn retailer routing requirements and transportation procedures through hands-on training
Who You Are:
- Bachelor’s Degree
- 1-2 years of experience in a similar role preferred but not required
- Detail-oriented, organized, and able to manage multiple priorities effectively
- Self-starter with a positive attitude and willingness to learn
- Strong communication and interpersonal skills
- Proficient in Microsoft Excel, Word, and Outlook
Why Join Us?
At Safavieh, you'll be part of a creative, fast-paced team where you’ll gain firsthand experience in the wholesale home furnishings industry. We offer a collaborative work environment, opportunities for growth, and the ability to make a real impact from day one.
Compensation:
- $25.00/hour + eligible for commission
- Benefits – 401k (with 2% match), medical, vision, dental, paid holiday, vacation and sick time
- Company shuttle service available to transport commuters to/from the Port Washington LIRR station
- Employee Discount
Employees can also take advantage of casual dress code, free parking, corporate discounts, fruits every day and bagels every other morning.