Licensed Clinical Supervisor in Tewksbury, Massachusetts at Casa Esperanza

About Casa Esperanza

Casa Esperanza, Inc. is a bilingual/bicultural behavioral health treatment provider serving Boston and the Merrimack Valley. Our mission is to empower individuals and families to recover from addiction, trauma, mental illness, and other chronic medical conditions; overcome homelessness and discrimination; and achieve health and wellness through comprehensive, integrated care.

About the Role

The Licensed Clinical Supervisor for the BSAS-C - Conexiones department will serve as the primary organizer, monitor, and overseer of the therapeutic services provided across our residential and acute treatment programs. In this role, you will ensure that all clinical services meet high standards of quality, compliance, and culturally responsive care. You will provide direct clinical supervision, guidance, and support to therapists, helping them deliver effective interventions and maintain best practices in documentation, treatment planning, and crisis response. This is a salaried position with an hourly conversion rate. Bilingual Spanish skills are highly preferred, as a significant portion of our client population and their families may be Spanish-speaking.

What You'll Do

• Provide clinical supervision, support, and mentorship to therapists within the BSAS-C - Conexiones residential and acute treatment programs.
• Oversee and coordinate the therapeutic functions, services, and workflows of assigned clinical staff to ensure high-quality, client-centered care.
• Monitor treatment planning, clinical documentation, and progress notes for accuracy, timeliness, and compliance with regulatory and agency standards.
• Ensure that clinical interventions are aligned with evidence-based practices, program models, and individual treatment goals.
• Conduct regular individual and/or group supervision, including reviewing clinical cases, assessing risk, and guiding treatment strategies.
• Support therapists in managing crises, safety concerns, and high-risk situations, including coordination with multidisciplinary teams as needed.
• Collaborate with program leadership and other departments to integrate clinical services with overall program goals and operational needs.
• Participate in hiring, onboarding, training, and performance feedback for clinical staff as requested by program leadership.
• Promote culturally responsive and trauma-informed care, with particular attention to the needs of Spanish-speaking clients and families.
• Assist in developing and updating clinical policies, procedures, and protocols to ensure compliance with licensing, accreditation, and funding requirements.
• Review and analyze clinical outcomes and service data to identify trends, areas for improvement, and opportunities for staff development.
• Provide occasional direct clinical services as needed, including assessments, crisis evaluations, and consultation with families and external providers.
• Participate in interdisciplinary team meetings, case conferences, and quality improvement initiatives.
• Maintain current knowledge of best practices, regulatory changes, and emerging trends in behavioral health and clinical supervision.

Qualifications

• Master's degree in the human services field, i.e., social work, psychology, counseling, nursing, addiction counseling, or a related field.
• LICSW, LMHC, LADC1 licensing and 3 years of experience providing clinical supervision to an interdisciplinary team in a similar substance use disorder treatment environment
• Bilingual, Spanish, preferred
• Demonstrated ability to consistently maintain and chart documentation in accordance with regulations
• Knowledge of various substance use treatment modalities
• Knowledge of issues collateral to substance use
• Strong leadership and people management skills
• Ability to recruit, train, and supervise staff
• Strong knowledge of county and state federal regulations
• Strong oral and written communication skills
• Exceptional analytical and problem-solving skills
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
• A former patient may not be hired at the same location where they were treated until a minimum of one year has elapsed since the completion of their treatment at that location. Former patients may be considered for employment at other Casa Esperanza locations within a year after treatment. This consideration will be subject to the standard hiring process and must not compromise ethical standards, patient care, or the reputation of Casa Esperanza.

Competencies

• Problem Solving: Identifies problems, involves others in seeking solutions when appropriate, conducts appropriate analysis, searches for the best solutions, and responds quickly to new challenges.
• Job Knowledge: Understands duties and responsibilities; has required job knowledge; has necessary technical skills; understands company mission and values; keeps job knowledge current; is in command of critical issues.
• Project Management: Coordinates the diverse components of the project by balancing scope, time, cost, and quality.
• Collaboration: Works in collaboration with other health professionals and leaders from other disciplines.
• Communication: Communicates well both verbally and in writing, creates accurate and punctual reports, delivers presentations, shares information and ideas with others, and has good listening skills.
• Work Environment: May work in a variety of environments, including professional offices, clinics, hospitals, or outpatient facilities. They spend much of their time on their feet, actively working with patients.
• Physical Demands: While performing the duties of this position, the employee is regularly required to talk or hear. The employee is frequently required to use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand, walk, sit, reach with hands and arms, climb or balance, and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move objects up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, and the ability to adjust focus.
• Travel: Travel is primarily local (Merrimack Valley area) during the business day

Schedule

Job Type: Full-time, On-Site

Medical Specialty: Addiction Medicine

Schedule: 8-hour shift

What we offer:

Casa Esperanza Benefits Package:

• Compensation: $100,000-$110,000 annual salary (plus signing and productivity bonuses)
• Holiday Pay (12 days per year + 1 floating holiday)
• Paid Time Off (PTO): 18 days in year one, 20.5 days in year two, and 23 days in year five
• Sick Pay: 10 paid days per year
• Long-/Short-Term Disability
• Paid by Company Life Insurance
• Health Insurance (Medical, Dental, Vision)
• Health Reimbursement Arrangement (HRA)
• FSA/DCA (Flexible Spending Account & Dependent Care)
• ComPsych Guidance Resources (EAP)
• Educational Opportunities
• Tuition Remission
• Employee Ticket at Work (Discounts for Entertainment, Travel, Movies, etc.)
• Career Advancement Opportunities
• Increased Salary for Credentials
• and more...

Physical & Mental Requirements

While performing the duties of this job, the employee is regularly required to walk, stoop, kneel, crouch, crawl, and talk or hear. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by this job include distance vision, peripheral vision, and depth perception.

At Casa Esperanza, Inc., the health and safety of our people is our number one priority. That’s why all offers of employment are contingent on the candidate showing proof of being fully vaccinated against COVID-19 (currently one dose of the Johnson & Johnson vaccine or two doses of the Pfizer or Moderna vaccine and a booster, when eligible) to pass the pre-employment requirements. Individuals with medical issues or religious beliefs that prevent them from getting the vaccine may request an exemption from the vaccine requirement.