Commercial Banking Product Integration Specialist in Lancaster, Pennsylvania at Fulton Bank

Requisition ID: 2026-24125
Category: Commercial Banking
# of Openings: 1
Position Type (Portal Searching): Full-Time
Corporate Headquarters
Lancaster
FLSA Status: Exempt

Value Proposition

Our values define us and our culture inspires us to change lives for the better. Our employees are the heart and soul of our company, and every success we experience begins with them. Together we are committed to making a positive impact in our local communities. We champion a culture of continuous learning, work-life integration, and inclusion. We promote a digitally enabled work environment to continuously enhance the experience of our employees and customers.

Overview

This is a full-time, hybrid career opportunity within the Fulton Bank footprint as follows: DC, DE, MD, NJ, PA, VA.

Periodic travel to Lancaster, PA and for team/other scheduled meetings to client meetings when required to gather customer requirements for integration.

The Specialist serves as the technical bridge between commercial banking products and clients' enterprise systems. Works directly with corporate and institutional clients to design, configure, and implement integrations that enable seamless use of Fulton's treasury and cash management solutions. This role blends deep technical expertise with client-facing communication skills to become a trusted advisor who understands both the banking product suite and the client's IT ecosystem, ensuring smooth onboarding, secure data exchange, and optimal product performance.

Responsibilities

• Serve as the primary technical contact for commercial banking product integrations during client onboarding and implementation.
• Assess client IT environments, including ERP systems, authentication methods (SSO/SAML/OAuth), and file transfer protocols.
• Translate client business and technical requirements into integration specifications and configuration plans.
• Configure and test secure file transmissions (e.g., BAI2, ISO 20022, NACHA) and API-based data exchanges.
• Collaborate with internal product, operations, and security teams to ensure compliance with banking regulations and data security standards.
• Troubleshoot integration issues, working directly with client IT teams to resolve connectivity, authentication, and data mapping challenges.
• Provide technical training and documentation to clients for ongoing product use and maintenance.
• Participate in product enhancement discussions, providing feedback from client integration experiences.
• Support sales teams during pre-sales engagements by advising on technical feasibility and integration approaches.
• Maintain up-to-date knowledge of ERP platforms (e.g., SAP, Oracle NetSuite, Microsoft Dynamics) and industry integration standards.
• Represent the bank at client technology workshops, industry events, and user groups.

Qualifications

Education

Bachelor's Degree or the equivalent experience. Specialty: information technology, computer science, finance technology, or related field. (Required)

Experience

5 or more years technical client-facing role within commercial banking, treasury management, or financial technology. (Required)

3 or more years proven experience with SSO integrations (SAML, OAuth, OpenID Connect). (Required)

3 or more years hands-on experience integrating with ERP systems and financial data formats. (Required)

3 or more years strong background in secure file transfer protocols (SFTP, FTPS) and API integrations. (Required)

Knowledge, Skills, and Abilities

• Technical Knowledge: ERP platforms (SAP, Oracle NetSuite, Microsoft Dynamics), banking file formats (BAI2, ISO 20022, NACHA), authentication protocols, and API/web services. (Required)
• Analytical Skills: Ability to assess client environments and design tailored integration solutions. (Required)
• Communication Skills: Skilled at translating complex technical concepts into clear, client-friendly explanations. (Required)
• Problem-Solving: Strong troubleshooting skills for connectivity, authentication, and data mapping issues. (Required)
• Collaboration: Ability to work effectively with both technical and non-technical stakeholders, internally and externally. (Required)
• Regulatory Awareness: Understanding of data security, privacy, and compliance requirements in banking. (Required)

Sponsorship Statement

As a condition of employment, individuals must be authorized to work in the United States without sponsorship for a work visa by Fulton Bank currently or in the future.

EEO Statement

Fulton Bank (Fulton) is an equal opportunity employer and is committed to providing equal employment opportunity for all qualified persons. Fulton will recruit, hire, train and promote persons in all job titles, and ensure that all other personnel actions are administered, without regard to race, color, religion, creed, sexual orientation, national origin, citizenship, gender, gender identity, age, genetic information, marital status, disability, covered veteran status, or any other legally protected status.