IT Enterprise Solutions Architect - Innovation & Technology Services in Savannah, Georgia at City of Savannah

The City of Savannah’s Innovation & Technology Services (ITS) Department is seeking a highly experienced, strategic, and innovative Enterprise Solutions Architect to serve as the City’s highest-level technical authority for the Microsoft 365 ecosystem. This is a pivotal leadership role responsible for designing, guiding, and evolving the City’s enterprise Microsoft 365 environment—ensuring it is secure, scalable, cost-effective, and aligned with long-term organizational strategy. As the Enterprise Solutions Architect, you will lead the transformation of how City departments leverage Microsoft technologies to streamline operations, reduce complexity, improve collaboration, and maximize return on technology investments.

• Designs and maintains the enterprise architecture of the City's Microsoft 365 environment, including tenant configuration, identity management, security baselines, and platform governance.
• Evaluates and recommends adoption of emerging M365 capabilities including Copilot, Power Platform, Purview, Syntex, and Viva.
• Conducts department-level consultations to assess current technology usage and design solutions that leverage M365 to reduce or eliminate dependence on redundant third-party tools.
• Develops and maintains the City's M365 roadmap in alignment with ITS strategic goals and the GPS framework.
• Identifies technology consolidation opportunities and quantifies cost savings resulting from vendor reduction and technology consolidation.
• Designs data architecture standards, and information management policies for the M365 environment.
• Delivers training and enablement sessions to ITS staff and City departments on emerging platform capabilities.
• Collaborates with the ITS PMO, cybersecurity, and network teams to ensure solutions are secure, scalable, and aligned with organizational priorities.

• Performs other duties as assigned.

• Demonstrated expert-level experience architecting and administering enterprise Microsoft 365 environments.
• Microsoft 365 Administrator Certification
• Experience conducting technology assessments and producing architectural recommendations.
• Experience using PowerShell scripting for M365 administration, automation, and bulk configuration tasks across the tenant environment.
• Demonstrated commitment to excellent customer service.

• Detail-oriented with strong organizational skills.
• Ability to work independently and drive initiatives with minimal direction.
• Strong oral and written communication skills, including the ability to present complex technical concepts to non-technical audiences.
• Ability to establish and maintain strategic relationships with stakeholders across the City.
• People Skills: Ability to influence without direct authority; skilled at translating technical recommendations into business value; active listening; strong presentation and facilitation skills.
• Technical Skills: Expert-level knowledge of Microsoft 365 platform architecture; deep understanding of tenant governance, identity, and security; proficiency with Power Platform, SharePoint Online, Teams, and Microsoft Purview; working knowledge of cloud cost management and licensing optimization; familiarity with enterprise data architecture and integration patterns.
• Experience working in Government Tenants of Microsoft 365 preferred.
• Progressively responsible experience in enterprise-level SharePoint design and implementation with a focus on the design, development, and delivery of SharePoint solutions.
• Skill in researching new technologies and evaluating new systems as they have potential to benefit the City.
• Skill in oral and written communication.