Project Mgr-Clinical+Operational Innovations in Lynn, Massachusetts at Element Care

The Project Manager - Clinical and Operational Innovation is responsible for managing complex projects that integrate data analytics, process improvement, and traditional project management. Reporting directly to the Manager of Program Management & Analytics, this position ensures projects meet objectives, deliver measurable value, and support operational and strategic decision-making across the organization. This role emphasizes on-site presence to build and sustain strong working relationships with internal and external stakeholders through in-person engagement.

Essential Responsibilities:

• Leads and manages multiple complex projects and project teams from original conception through final implementation.
• Develops and maintains project plans, budgets, and schedules to ensure successful project execution and on-time, on-budget delivery.
• Defines project scope, goals, and deliverables in collaboration with leaders and stakeholders; tracks progress, and identifies/resolves issues related to the project.
• Utilizes business intelligence and data analytics to gather insights, drive data-backed decision-making, and improve operational efficiency.
• Designs, develops, and maintains data visualization dashboards using tools like Tableau to monitor key performance indicators (KPIs), track project benefits realization, and present complex information clearly to stakeholders.
• Applies advanced proficiency in Microsoft Excel for detailed data analysis, modeling, and reporting.
• Leads process mapping and workflow analysis to identify bottlenecks, inefficiencies, and opportunities for continuous improvement within operational and project delivery processes.
• Develops and implements standardized operating procedures (SOPs) informed by data insights to optimize processes and governance.
• Leads project team meetings, develops a clear vision of project objectives, and motivates the team to achieve peak performance.
• Acts as the central liaison and single point of contact for assigned projects, effectively communicating with and managing stakeholder expectations at all levels of the organization.
• Serves as a visible and accessible point of contact for stakeholders during all project phases.
• Conducts on-site observations, walk-throughs, and assessments as needed to support project success.
• Performs other duties as assigned.

Job Specification:

• Bachelor’s degree in a work-related discipline/field (e.g., Business, Data Science, Operations Management, Finance, or equivalent) from an accredited college is required. Master’s degree highly desirable.
• Minimum of four (4) to six (6) years of progressive responsibility in project management or a related analytical/operations role.
• Minimum of two (2) to three (3) years of experience directly leading and managing complex projects and cross-functional teams.
• Proven expertise in data analysis, process mapping, and dashboard development.
• Advanced proficiency in Microsoft Excel and experience utilizing data visualization tools such as Tableau.
• Commitment to an on-site schedule with flexibility to adjust based on project phases and stakeholder needs.
• Strong interpersonal and communication skills, with comfort engaging stakeholders face-to-face.
• Demonstrated ability to analyze data, write analytical reports, make executive-level presentations, and lead high-stakes meetings.
• Certifications in Six Sigma, Lean, PMP, or Business Analysis (CBAP) are desirable but not required.
• Covid vaccine preferred.

EEO Statement

Element Care is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, sexual orientation, protected veteran status, or on the basis of disability.

Element Care is committed to valuing diversity and contributing to an inclusive working environment