Supervisor Coding Solutions in New York at Jobgether

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Supervisor Coding Solutions based in the United States.

This role leads coding operations and client-facing delivery within a healthcare revenue cycle environment.
You will oversee service-level performance, coding quality, client satisfaction, and the successful delivery of operational commitments.
The position combines people leadership with hands-on expertise in medical coding, documentation, charge capture, and reimbursement.
You will serve as a key point of contact for clients, helping resolve complex coding issues and maintaining strong, proactive relationships.
The role also partners closely with quality assurance and internal teams to improve existing services and develop new solutions.
Success requires strong organization, ethical judgment, attention to detail, and the ability to manage multiple priorities and deadlines.
This fully remote opportunity offers meaningful responsibility for both team development and client outcomes in a fast-paced healthcare environment.

• Manage client service-level agreements, including delivery expectations, turnaround times, and performance against established metrics.

• Lead regular client meetings, including monthly reviews of reporting packages, operational performance, feedback, and outstanding issues.

• Maintain ongoing awareness of client satisfaction and identify opportunities to strengthen service delivery and relationships.

• Monitor client progress and success using relevant performance metrics and provide regular status updates to leadership.

• Identify, investigate, and participate in timely resolution of client issues and operational challenges.

• Manage direct reports, including performance reviews, professional development, coaching, and corrective action when necessary.

• Partner with client contacts to resolve coding and charge-capture issues and provide guidance on appropriate solutions.

• Collaborate with Quality Assurance teams to identify, address, and improve coding quality issues.

• Support the continuous improvement of existing products and services and contribute to the development of new solutions.

• Assist coding team members with accurate application of diagnosis and procedure codes, including ICD-10-CM, ICD-10-PCS, CPT®, and HCPCS.

• Provide guidance on coding guidelines, documentation requirements, code assignment, and the resulting reimbursement implications.

• Promote adherence to professional coding ethics, internal policies, privacy requirements, security standards, and business conduct expectations.

• Ensure team members complete required training and education on schedule and effectively apply the principles covered.

• Evaluate operational risks, contribute to risk mitigation strategies, and help correct identified deficiencies.

• Protect confidential information, including personal health information, and ensure compliance with applicable privacy and security requirements.

• Perform additional duties and projects as assigned by leadership.

• National coding certification through AAPC or AHIMA.

• Active maintenance of coding credentials through continuing education and required CEUs.

• At least 5 years of medical coding experience in inpatient, outpatient, or professional services environments.

• At least 2 years of leadership experience within a healthcare setting.

• Experience with both professional and facility coding is preferred.

• Strong knowledge of medical coding standards, guidelines, documentation requirements, and reimbursement implications.

• Working knowledge of ICD-10-CM, ICD-10-PCS, CPT®, and HCPCS coding systems.

• Ability to navigate multiple electronic medical record environments and review handwritten charts.

• Strong verbal and written communication skills, with the ability to work effectively with clients, leadership, and team members.

• Proven ability to prioritize workloads, meet deadlines, and maintain a high level of accuracy and quality.

• Strong initiative, resourcefulness, attention to detail, and problem-solving capabilities.

• Proficiency with Microsoft Office applications, including Word, Excel, and PowerPoint.

• Ability to manage multiple complex projects and competing priorities simultaneously.

• Strong interpersonal and collaboration skills, with the ability to work effectively with individuals with varying levels of experience and expertise.

• Commitment to ethical coding practices and responsible handling of confidential healthcare information.

• Ability to work effectively at a computer for extended periods, typically 6–8 hours per day, while managing interruptions and multiple deadlines.

• Ability to occasionally lift or move materials weighing up to 20 pounds, with reasonable accommodations available where applicable.

• Fully remote work opportunity within the United States.

• Leadership role with responsibility for client relationships, coding quality, service delivery, and team development.

• Opportunity to work across healthcare revenue cycle operations, coding, charge capture, and reimbursement.

• Exposure to both professional and facility coding environments.

• Opportunities to contribute to product and service improvements and new solution development.

• Professional development through company-provided training and continuing education.

• Collaborative environment involving coding, quality assurance, client service, and operational teams.

• Opportunity to develop and lead a team of healthcare coding professionals.

• Work focused on improving client outcomes and supporting effective healthcare revenue cycle operations.

• Benefits such as compensation, healthcare coverage, retirement plans, paid time off, and other perks were not specified in the source job description.