Quality Coordinator PD in Jersey CIty, New Jersey at RWJBarnabas Health

Job Title: Quality Coordinator PD

Location: Jersey City Medical Center

Department Name: Quality Resource Services

Req #: 0000258415

Status: Hourly

Shift: Day

Pay Range: $52.96 - $68.84 per hour

Pay Transparency:

The above reflects the anticipated hourly wage range for this position if hired to work in New Jersey.

The compensation offered to the candidate selected for the position will depend on several factors, including the candidate's educational background, skills and professional experience.

The Quality Coordinator supports the Quality Director and hospital-wide teams in promoting performance improvement, patient safety, regulatory compliance, and positive quality outcomes. This role contributes to the development, implementation, monitoring, and evaluation of quality improvement initiatives while facilitating collaboration among clinical, operational, and leadership teams.

Key responsibilities may include:

• Supporting and coordinating work groups involved in performance improvement and quality management initiatives.
• Facilitating Quality Improvement Teams, committees, and other performance improvement meetings as required.
• Participating in the review, development, and implementation of Quality policies and procedures.
• Preparing for and participating in internal audits and regulatory surveys guided by DNV, Joint Commission, State, and Federal requirements, organizational policies, and best-practice models.
• Serving as a team member during regulatory visits and supporting the organization in achieving successful survey outcomes.
• Ensuring timely, accurate, and complete reporting of quality metrics and key performance indicators.
• Collecting, monitoring, analyzing, and reporting quality and performance data to identify trends, variances, opportunities for improvement, and expected versus actual outcomes.
• Supporting the implementation of initiatives designed to improve clinical quality, patient safety, operational performance, and other quality outcomes in collaboration with the Quality Director.
• Advocating for and facilitating performance improvement using DMAIC and other recognized process improvement methodologies.
• Developing reports and presentations communicating quality metrics, variances, trends, and improvement opportunities to physicians, clinical and operational teams, committees, senior leadership, and staff.
• Supporting High Reliability Organization (HRO) initiatives through interviews, data collection, and causal analysis related to adverse events and opportunities for improvement.
• Participating as a key member of the Root Cause Analysis (RCA) and Apparent Cause Analysis (ACA) processes to facilitate event review, identify contributing factors, and develop strategies to prevent recurrence.
• Reviewing clinical events through medical record review and providing analysis to support documentation improvements, clinical discussions, performance improvement, and staff education.
• Leading and coordinating Internal Audit teams across the hospital to assess compliance with established policies, procedures, regulatory requirements, and quality standards.
• Serving as a resource to hospital staff regarding quality management, performance improvement principles, data analysis, and process improvement techniques.
• Collaborating with appropriate personnel and departments to communicate quality information, share best practices, and support organization-wide improvement efforts.
• Providing Quality Improvement education during hospital-wide orientation and other educational programs as appropriate.
• Participating in Quality Management Steering, Clinical Improvement, and other organizational committees as assigned.
• Supporting strategic planning activities and organizational events, including Strategic Planning retreats.
• Planning, organizing, and leading data collection activities to support quality improvement initiatives and performance measurement.
• Entering, monitoring, validating, and maintaining key performance indicators and other quality-related data.
• Promoting a culture of patient safety, accountability, continuous improvement, and high reliability throughout the organization.
• Demonstrating strong communication, organizational, analytical, leadership, and facilitation skills when working with interdisciplinary teams.
• Completing assigned quality and performance improvement activities accurately and within established timelines.

• Bachelor's degree in Nursing, Advanced Practice Nursing (APN), Physician Assistant (PA), or a related clinical or healthcare discipline.
• Master's degree in a healthcare-related profession preferred.
• Current clinical professional licensure appropriate to the individual's discipline.
• Minimum of 2–3 years of experience in an acute care setting.
• National certification in Healthcare Quality and prior healthcare quality experience preferred.
• Knowledge of healthcare quality management, performance improvement, clinical outcomes, and patient safety principles.
• Knowledge of process improvement methodologies, including DMAIC, research methodology, statistical analysis, and quality reporting.
• Knowledge of DNV and/or Joint Commission standards and guidelines.
• Strong understanding of clinical care processes, outcomes, documentation, and regulatory requirements.
• Proficiency in Microsoft Office applications, including Word, Excel, and PowerPoint.
• Ability to collect, organize, analyze, interpret, and present quality and performance data.
• Ability to develop clear and effective reports and presentations for physicians, clinical staff, operations teams, committees, senior leadership, and other stakeholders.
• Ability to effectively facilitate meetings, lead interdisciplinary work groups, and coordinate quality improvement activities.
• Strong oral and written communication skills.
• Strong organizational, analytical, problem-solving, and project coordination skills.
• Ability to make clear and effective presentations involving quality information, statistics, performance improvement methodologies, and organizational outcomes.
• Ability to work collaboratively across departments and influence positive change in a complex healthcare environment.
• Ability to plan, organize, and lead data collection and internal audit activities.
• Ability to effectively supervise and coordinate work groups engaged in Quality Improvement activities.
• Commitment to patient safety, regulatory compliance, quality outcomes, continuous improvement, and High Reliability Organization principles.
• Ability to accurately complete assigned responsibilities within established timelines.