Strategic Services Director - DMC in New York at Jobgether

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Strategic Services Director - DMC based in United States.

This is a strategic, client-facing sales leadership role focused on expanding Data Monitoring Committee (DMC) services across the clinical research industry.
You will develop new business opportunities while strengthening relationships with established clients and influential DMC stakeholders.
The role combines consultative selling, business development, account strategy, solution development, and cross-functional collaboration.
You will guide opportunities through discovery, solution design, pricing, proposals, bid defenses, and contracting.
Success will require a strong understanding of clinical research, DMC requirements, market dynamics, and customer needs.
You will work closely with commercial, operational, and marketing teams to deliver solutions that address complex clinical trial challenges.
This fully remote U.S. position offers significant customer exposure and requires approximately 40–60% travel.

• Drive growth of DMC services across existing accounts and new business prospects in collaboration with commercial and operational teams.
• Build, strengthen, and expand relationships with key DMC stakeholders and decision-makers within client organizations.
• Lead DMC sales opportunities from initial discovery through solution development, pricing, proposal creation, bid defense, and contracting.
• Research client requirements and business challenges and translate them into relevant DMC service solutions.
• Develop and execute prospecting activities, including email outreach, cold calling, conferences, networking, and other business development initiatives.
• Monitor market trends, competitive developments, and emerging opportunities within the DMC landscape and communicate actionable insights to commercial stakeholders.
• Maintain strong knowledge of available services, capabilities, and clinical research market needs.
• Manage accounts, opportunities, contacts, activities, and communications accurately within Salesforce or another CRM platform.
• Partner with internal operational teams to support successful implementation of sold solutions and maintain strong client satisfaction.
• Support the planning and execution of quarterly field marketing activities, including webinars, conferences, presentations, customer events, and industry engagements.
• Develop territory and key-account strategies that maximize revenue opportunities and customer engagement.
• Manage travel planning and resources effectively to maximize customer interactions and commercial impact.
• Submit timely and accurate expense reports.
• Travel approximately 40–60% of the time to support customers, conferences, and business development activities.

• Bachelor’s degree in Business, Marketing, or a relevant field, or an equivalent combination of education and professional experience.
• At least 5 years of experience in sales or account management within the life sciences industry.
• Strong knowledge of Data Monitoring Committee requirements, market needs, customer challenges, and the competitive landscape.
• Solid understanding of the clinical research industry, preferably with exposure to study participant protection or human research protection.
• Demonstrated ability to identify customer needs and translate them into compelling, value-driven solutions.
• Experience developing and executing territory and key-account sales plans is preferred.
• Proven ability to sell to established customers while also identifying, prospecting, and converting new customers.
• Strong consultative and interpersonal selling skills with the ability to establish credibility and influence stakeholders.
• Strong business acumen and strategic thinking.
• Excellent verbal, written, presentation, negotiation, and relationship-building skills.
• Proficiency with CRM platforms, preferably Salesforce.
• Ability to work effectively and independently in a remote environment.
• Strong collaboration skills and the ability to coordinate effectively with commercial, operational, and marketing teams.
• Comfortable managing multiple opportunities, priorities, and deadlines in a dynamic environment.
• Ability to sit or stand for extended periods at a workstation and occasionally carry, raise, or lower objects weighing up to 10 pounds.
• Strong focus, attention to detail, listening, comprehension, and verbal communication skills.
• Willingness and ability to travel approximately 40–60% of the time.

• Base salary range of $80,000–$160,000, depending on location, skills, experience, and other relevant factors.
• Potential eligibility for a variable bonus in addition to base salary.
• Health coverage.
• Paid holidays.
• Additional employee benefits and programs.
• Fully remote work arrangement within the United States.
• Opportunity to work at the intersection of clinical research, life sciences, and innovative services.
• High visibility with clients, DMC stakeholders, and industry decision-makers.
• Significant opportunities to develop strategic sales, business development, and account-management expertise.
• Cross-functional collaboration with commercial, operational, and marketing teams.
• Opportunity to contribute to solutions supporting clinical research and the advancement of human health.