Student Security Worker in Harrisburg, Pennsylvania at Harrisburg University

Position Summary

The Student Security Worker reports directly to the Security Manager. This position supports the daily safety, security, and customer service operations of Harrisburg University. Student workers may also assist with university-wide events and special activities based on operational needs and their availability.

Student Security Workers serve as ambassadors for the University by providing courteous, professional, and responsive assistance to students, faculty, staff, and visitors. Strong communication skills, reliability, and a commitment to excellent customer service are essential.

Work Schedule

• Primary work hours are Monday through Friday, 8:00 a.m. to 8:00 p.m.
• Students may be scheduled to assist with university events outside of regular hours based on departmental needs and their availability.

Essential Responsibilities

Student Security Workers are expected to perform the following duties, including but not limited to:

• Welcome and assist visitors, students, faculty, staff, and guests in a friendly and professional manner.
• Assist with elevator operations and help direct pedestrian traffic when necessary.
• Manage visitor and guest check-in procedures in accordance with university policies.
• Provide general information and directions to campus visitors.
• Observe and report safety or security concerns to Security staff.
• Maintain a professional appearance and demeanor while representing Harrisburg University.
• Perform additional duties as reasonably assigned by the Security Manager or designated Security staff.

Qualifications

• Must be a currently enrolled Harrisburg University student in good standing.
• Demonstrate strong interpersonal and customer service skills.
• Communicate clearly and professionally with diverse populations.
• Exercise sound judgment, professionalism, and discretion.
• Be punctual, dependable, and able to work independently as well as part of a team.
• Maintain confidentiality when handling sensitive information.