Harvest Market Office Associate in Ann Arbor, Michigan at Niemann Foods

SUMMARY

The Office Associate is responsible for the daily store office procedures with a high level of accuracy, honesty, and integrity. The Office Associate will assist in creating a positive store atmosphere for customers and a positive working environment for Associates while fostering the Niemann Harvest Market culture.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Bookkeeping

• Responsible for company assets including safe funds, bank deposit, and cash accountability
• Tenders and balances register tills daily
• Makes daily bank and Solutran deposits
• Balances store safe funds daily
• Balances and maintains Tidel system and equipment (Tidel stores only)

Other Responsibilities

• Delivers superior guest service and ensure absolute customer satisfaction
• Learn and use the three E's: Engagement, Educate, Empowerment
• Cashiers at registers or Customer Service Desk during busy times
• Answers incoming phone calls using proper phone etiquette
• Handles software and hardware equipment issues
• Work within company programs, policies and procedures
• Follows safety policies and procedures; is a safety role model
• Other duties assigned

KEY ATTRIBUTES

• Passion/purpose
• Foodie/farmer
• Thirst for knowledge/curious/inquisitive
• People enthusiast/outgoing
• Genuine
• Good communicator/desire to share
• Trendy/fun
• Honest
• Techie
• Detailed and organized
• Math/Computer Skills
• Able to use 10 key calculator

SUPERVISORY RESPONSIBILITIES

• This position has no supervisory responsibilities

EDUCATION and/or EXPERIENCE

• High school diploma or general education degree (GED)

LANGUAGE SKILLS

• Read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Write reports and business correspondence
• Present information and respond to questions from groups of managers, clients, customers, and the general public.

MATHEMATICAL SKILLS

• Basic math concepts (addition, subtraction, division, multiplication)

CERTIFICATES, LICENSES, REGISTRATIONS

This position has no required certificates, licenses, or registrations

RECOMMENDED EQUIPMENT

• Slip resistant shoes with closed toe and heel
• Ladder
• Stepladder
• 10 key calculator
• Computer
• Uniform per store policy

PHYSICAL DEMANDS

Regularly (Over 2/3 of the time)

• Stand
• Walk
• Use hands to finger, handle, or feel
• Reach with hands and arms
• Stoop
• Kneel
• Crouch
• Communicate with associates and customers
• Lift and/or move up to 15 pounds

Frequently (Between 1/3 to 2/3 of the time)

• Sit
• Lift and/or move up to 25 pounds

Occasionally (Less than 1/3 of the time)

• Climb
• Balance
• Overhead lifting
• Crawl
• Lift and/or move up to 50 pounds

Vision

• Close
• Distance
• Peripheral
• Depth perception
• Ability to adjust focus
• Ability to distinguish colors

WORK ENVIRONMENT

Occasionally

• Risk of electrical shock

Noise Level

• Moderate

PAY RANGE (depends on industry experience)

$16 up to $18/hour

BENEFITS (eligibility based on full-time/part-time status)

• Medical, Dental, and Vision Insurance
• Flexible Spending Accounts (Medical and Dependent Care)
• Life Insurance
• Voluntary Benefits
• MI Earned Sick Time (ESTA)
• Retirement Plans
• Employee Assistance Program

?**Niemann Foods Management retains the discretion to add to or change the position requirements at any time.

**Position requirements may vary by store location