Assistant Director - Assistive Technology and Accommodations Service (PSS1, U27) in Mahwah, New Jersey at Ramapo College of New Jersey

ABOUT RAMAPO COLLEGE:

Ramapo College of New Jersey is the state’s premier public liberal arts college, where
students build the confidence, skills, and perspective to thrive in a changing world.
Located on a breathtaking 300-acre campus in the foothills of the Ramapo Mountains
and just a short trip from New York City, Ramapo blends the best of both worlds: natural
beauty, state-of-the-art facilities, and access to one of the world’s most dynamic job
markets.

With approximately 6,000 students, Ramapo offers a personalized, student-centered
experience defined by a 16:1 student–faculty ratio, small classes, and faculty who
mentor, challenge, and inspire. Students can explore over 40 undergraduate majors and
a growing portfolio of graduate programs in fields such as Business Administration,
Data Science, Nursing, Educational Leadership, Social Work, Special Education, and
the Doctor of Nursing Practice. Across every discipline, Ramapo emphasizes hands-on
learning through internships, co-ops, study abroad, faculty research, service projects,
and real-world experiences that prepare students for meaningful careers.

Our campus is home to cutting-edge academic spaces, including the Anisfield School of
Business, the Adler Center for Nursing Excellence, the Sharp Sustainability Education
Center, the Berrie Center for Performing and Visual Arts, the Les Paul Music Studio,
and the Peter P. Mercer Learning Commons. Ramapo’s award-winning residence halls
are consistently ranked among the best in New Jersey.

Nationally recognized for excellence and value, Ramapo is ranked #1 among New
Jersey public colleges by College Choice, named a Best Regional University North by
U.S. News & World Report, and celebrated by Kiplinger’s, Money Magazine, Colleges of
Distinction, and Victory Media’s Military Friendly rankings.

At Ramapo, students don’t just earn degrees; they discover their strengths, explore new
possibilities, and build the foundation for bold futures.

Working at Ramapo

Ramapo College of New Jersey has been recognized as a “Great College to Work
For,” where our employees are at the heart of everything we do. We foster an
equitable and fair workplace where ideas are welcomed, contributions are valued,
and individuals are encouraged to grow both professionally and personally.
Employees benefit from meaningful work, opportunities for development, and the
chance to make a lasting impact on students’ lives every day.

At Ramapo College, we believe excellence is achieved through teamwork, respect,
accountability, innovation, and a shared commitment to learning. Our all-hands-on
deck culture requires leadership at all levels to ensure we achieve our mission,
implement our goals, and invest in our future one student at a time. We are proud
to offer a supportive environment that values well-being and continuous
improvement. We believe in being bold, being kind, and being good teammates,
making Ramapo not just a place to work, but a great place to belong.

Ramapo College offers outstanding benefits through the New Jersey State Benefits
system, generous PTO, professional development opportunities, wellness
programs, tuition discounts for employees and their dependents, and much more.

Compensation:
AFT - U27 - Steps 1-3
$88,545-$97,403
Internal applicants' salary will be based on union-negotiated calculations.

Position Type/Expected Hours of Work

This is a full-time 12 Month - AFT position, and days of work and hours are Monday through Friday, 8:30 a.m. to 4:30 pm. Evening and weekend work may be required as job duties demand. Note: This position is in the “NL” category of employment (non-fixed work week) An AFT- NL professional staff member or librarian who is required to work beyond 35 hours shall be compensated through compensatory time off. Compensatory time shall be earned for hours worked beyond the normal work week, or on an employee’s regular day off, if requested and approved by their supervisor. This position will be required to work some evenings and/or weekends, as needed, in order to reach the broader college population with respect to programming and outreach. Occasional weekend/holiday work (e.g. First-Year Student Move-In Day) may be required.

JOB SUMMARY

Assist in the planning and management of the Office of Specialized Services (OSS). Supervise the assistive technology and accommodation services of OSS. Serve as the primary administrator and subject matter expert for the Accessible Information Management (AIM). Responsible for the implementation of support services for students within OSS. Develop appropriate, individualized prescriptive techniques necessary to enhance the likelihood of academic success, including diagnostic evaluation, modified testing, adaptive equipment, educational materials, tutorial support, and other services. Liaison and consultant to faculty regarding students' abilities and functional limitations in order to develop optimal teaching strategies and academic accommodations. Advocate for full participation in all college activities by students with disabilities. Maintenance of student records in accordance with College and grant requirements.

DUTIES

Assist in the planning and management of OSS by developing and recommending goals, policies, and procedures with particular focus on assistive technology and accommodation services (i. e. testing, classroom academic aides, and note takers).

Coordinated OSS accommodated testing operations in collaboration with the College’s Testing Center to ensure seamless implementation of specialized testing environments and compliance with accessibility standards.

Serve as the primary administrator and subject matter expert for the Accessible Information Management (AIM) (a.k.a. OSSOnline) platform. This includes auditing system data for accuracy, managing user permissions, and spearheading the integration of OSSOnline workflows to streamline departmental operations

Develops and recommends plans for program promotion, assessment, and improvements in the areas of assistive technology and accommodation services.

Supervise the Accommodation Specialist Graduate Assistant in the provision of accommodated testing.

Supervise Student Assistive Technology Specialists in acquiring or production of alternative media (audio books) and training/supporting student in the use of technologies.

Oversees the acquisition, distribution, and inventory of OSS assistive technologies

Provide specialized counseling and advisement to students regarding academic and academically related issues, specifically those related to disabilities.

Coordinate all academic services for assigned caseload, including alternate testing, utilization of reader, scribe and/or note-taker services, and tutorial assistance.

Administers and interprets applicable laws regarding disability accommodations and access.

Consults with the director to resolve unusual problems or policy concerns evolving related to technology, accommodations, and equal access.

Consult with faculty and staff regarding disability related issues. Advise faculty regarding appropriate classroom and testing accommodations.

Participates in meetings and college events related to job responsibilities.

Develop and conduct training workshops or seminars for students, faculty and staff of the college as well as outside agencies and programs as requested.

Assist the Director in developing and preparing grant applications.

Prepare and conduct assessment activities associated with the office.

Serve in the Director’s stead.

Other duties as assigned.

EDUCATION

Master’s Degree in Special Education, Rehabilitation Counseling, Psychology, or related field.

EXPERIENCE

Knowledge of disabilities and their effects on the ability to participate in a college environment.

Knowledge of appropriate academic adjustments, including adaptive equipment necessary for adequate academic performance.

Knowledge of appropriate academic accommodation in order to provide equal access to college programs.

Required knowledge of common adaptive technologies such as JAWS, Zoomtext, Kurzweil, and Livescribe pens.

At least 5 years of experience working with individuals with disabilities at post-secondary level.

At least 2 years of experience working with AIM that include the launching or redevelopment of specific modules.

ADDITIONAL KNOWLEDGE/SKILLS/ABILITIES

Demonstrated skills in interpersonal relations, oral and written communication, and organization. Ability to work in a college campus environment and with great attention to detail; the ability to maintain appropriate professional confidentiality.

Must be able to use office systems and software effectively: Microsoft Office Suite (Word, Excel, PowerPoint), Starfish (Connect), Banner, AIM, e-mail, and voice mail.

Able to work collaboratively in a team environment.

EEO Statement:

Ramapo College is an Affirmative Action/Equal Employment Opportunity Employer. Ramapo has a long history of advocating, advising, and supporting diversity, equity, and inclusiveness. Examples can be found in its mission statement, strategic plans, degree and course offerings, community outreach programs, and other diversity programs. Ramapo’s commitment to diversity and inclusion is infused across all facets of the College; where the environment is welcoming, dedicated to social justice, respectful of freedom of expression, focused on educating and having an ongoing conversation regarding cultural competence and the benefits and importance of diversity.

Ramapo offers a comprehensive benefits package through the State of New Jersey to full-time employees including health care, dental, prescription drug plans, retirement, pension, deferred compensation plans, flexible spending accounts, life insurance, holidays, vacation, and sick leave.

To learn more details, visit our benefits page.

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