Dental Front Desk Clerk in Stamford , Connecticut at Dental Office ABC

About the Role We are looking for a friendly and organized Dental Front Desk Clerk to be the first point of contact for our patients. You'll keep the front office running smoothly — managing appointments, handling insurance, and ensuring every patient has a welcoming experience from check-in to checkout.

Responsibilities

• Greet and check in patients in a warm, professional manner

• Schedule, confirm, and reschedule appointments

• Answer incoming calls and respond to patient inquiries

• Verify dental insurance eligibility and process claims

• Collect co-pays and patient payments; post to accounts

• Maintain and update patient records and demographics

• Prepare new patient paperwork and intake forms

• Coordinate with clinical staff on daily schedule flow

• Manage correspondence, filing, and general office duties

• Follow HIPAA guidelines for patient privacy and data handling

Qualifications

• High school diploma or equivalent (required)

• 1+ years of experience in a dental or medical front office preferred

• Familiarity with dental software (Dentrix, Eaglesoft, or similar) a plus

• Knowledge of dental insurance and billing processes preferred

• Strong organizational and multitasking skills

• Excellent verbal communication and customer service skills

• Professional, calm demeanor — especially with anxious patients

What We Offer

• Competitive hourly pay

• Health, dental, and vision benefits

• Paid time off and holidays

• Supportive, team-first work environment

• Opportunities to grow within the practice