Scalehouse Operator in Virginia at Prince William County Government

Do you have experience in positions that require handling cash, processing customer transactions, and working directly with the public? The Prince William County Public Works, Solid Waste Division is seeking to hire a full-time Scalehouse Operator/Fiscal Assistant to join our team in providing excellent customer service at the County’s Landfill or Compost Facility in Manassas, Virginia. The ideal candidate will have a high-school diploma and at least two years of full-time experience with cash handling and front-line customer service. Prince William County offers excellent benefits including paid vacation and sick leave, medical and dental insurance, a retirement plan, and professional growth opportunities. This is an excellent opportunity to join a well-coordinated team and be part of taking it to the next level.

About This Role:

This position works with a team of other employees responsible for operating all functions of the scalehouse, including data management software and computerized vehicle scales. The Scalehouse Operator is typically the first point of contact for customers using the County’s Landfill or Compost Facility. Responsibilities in this role may include, but are not limited to:

• Assess and collect fees accurately and efficiently in a fast-paced operational environment using basic math skills and knowledge of proper cash handling procedures;
• Perform accurate data entry into the scale software system;
• Reconcile receipts at the end of each shift;
• Prepare deposits and other documentation in accordance with policies and procedures;
• Demonstrate excellent customer service skills, including the ability to maintain composure and tact when faced with difficult people or situations; and
• Adhere to established rules, regulations, and procedures and clearly communicate requirements to the public.

Minimum Requirements:

• An 8th-grade education is required.
• No prior work experience is necessary for this role.

Preferences:

• A high school diploma is preferred.
• A minimum of 2 years of full-time experience with direct cash handling and computer-based data entry is preferred.
• A minimum of 2 years of front-line customer service experience in a fast-paced, high-pressure environment is preferred.
• Bilingual fluency in English and Spanish is preferred.

Special Requirements:

• Essential Service Requirement: This position is an essential employee. Responding to emergencies, inclement weather, and other issues that may impact facility operations outside of regular working hours, including on holidays and weekends, is required.
• Personal Protective Equipment and Uniform Requirement: This job may require wearing a County-issued uniform and personal protective equipment, including but not limited to safety shoes and safety vest.
• Work Environment: This job requires willingness and ability to work in an environment that may include exposure to noise, dust, odors, moving vehicles, and inclement weather. Work may require repetitive motion and prolonged sitting or standing.
• Pre-employment Requirement: Successfully passing a pre-employment background check and a credit check is a condition of employment for this position.

Work Schedule:

Work schedules are determined based on coverage of Landfill and Compost Facility operations and are subject to change based on business needs. Working weekends and most holidays is required depending on staffing levels, assigned shift, and workload. Employees are eligible for overtime pay, weekend differential pay, and holiday pay.

Starting Salary Range:

$24.89 to $30.34 hourly.

We also offer great benefits including:

• Retirement from the Virginia Retirement System (VRS)
• 401a and 457 retirement savings and investment plans
• Paid Annual Leave
• Paid Personal Leave
• Paid Sick Leave
• Paid Holidays
• Optional Group Medical and Dental Health Plans
• Optional Group Life Insurance
• An Employee Assistance Program (EAP)
• Career Development Opportunities

Full time positions with Prince William County Government qualify for Public Service Loan Forgiveness. Click here PSLF for additional information.

NOTE: The above position description is intended to represent only the key areas of responsibilities; specific position assignments will vary depending on the business needs of the department. To view the class description in its entirety, click here

Prince William County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

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