Medical Assistant (MA) in Bixby, Oklahoma at Bluestem Family Medical PLLC

Rooted In Care For The Long Haul

At Bluestem Family Medical, we believe healthcare should feel personal, approachable, and centered around long-term relationships — not rushed visits or one-size-fits-all care. Our clinic was built to provide compassionate family medicine for children, adults, and seniors throughout the Bixby community and surrounding areas. We focus on treating the whole person by combining evidence-based medicine with thoughtful, relationship-driven care. Whether you are coming in for preventive wellness, chronic condition management, pediatric care, men’s health, same-day sick visits, or long-term health planning, our goal is to create a healthcare experience where patients feel heard, respected, and genuinely cared for.

Medical Assistant (MA) Job Description

Bluestem Family Medical (BSFM)Position Title: Medical Assistant (MA)Department: Clinical OperationsReports To: Physician Owner, Practice Manager, or Clinical SupervisorFLSA Status: Non-Exempt (Hourly)Location: Bixby, OklahomaEmployment Type: Full-Time

Position Summary

The Medical Assistant (MA) serves as a critical member of the Bluestem Family Medical clinical team and is responsible for supporting physicians and other healthcare professionals in the delivery of high-quality, patient-centered care. The Medical Assistant performs clinical, administrative, and patient-care support functions within the scope permitted by Oklahoma law, federal regulations, organizational policies, and physician delegation.

The Medical Assistant promotes patient safety, quality outcomes, regulatory compliance, and exceptional customer service while helping maintain efficient clinic operations. This position requires professionalism, confidentiality, compassion, attention to detail, and the ability to work effectively with patients of all ages.

Essential Functions and Responsibilities

Clinical Duties

Patient Intake and Rooming

Greet and escort patients to examination rooms.

Obtain and document:

Chief complaintVital signsHeight and weightBMIPulse oximetryMedical history updatesMedication reconciliationAllergiesTobacco use statusSocial history updates

Prepare patients for examinations and procedures.

Ensure accurate documentation in the Electronic Health Record (EHR).

Clinical Support

Assist providers with:

Routine examinationsMinor office proceduresInjections and immunizationsPoint-of-care testingEKGsEar lavageWound careSuture removalSplint applicationSpecimen collection and processingVenipuncture (if trained and competency verified)CLIA-waived laboratory testing

Medication Administration

Under physician or authorized provider delegation and consistent with Oklahoma law:

Administer vaccinesAdminister injectable medicationsAdminister oral medicationsDocument medication administration accuratelyMonitor and report adverse reactions

Diagnostic Testing

Perform and document:

EKGsSpirometry (if applicable)Hearing screeningVision screeningPoint-of-care laboratory testingUrinalysisRapid strep testingInfluenza testingCOVID testingPregnancy testingOther CLIA-waived tests approved by the practice

Care Coordination

Facilitate referrals.Coordinate diagnostic testing.Obtain medical records.Assist with prior authorizations.Communicate provider instructions to patients.Support chronic care management workflows.

Administrative Duties

Scheduling and RegistrationSchedule appointments.Verify patient demographics.Update insurance information.Assist with patient registration.Coordinate follow-up appointments.

Documentation

Maintain accurate medical records.Scan and upload documents.Process forms and records requests.Ensure documentation meets organizational standards.

Telephone Triage Support

Within established protocols:

Receive patient calls.Route clinical concerns appropriately.Schedule urgent appointments when indicated.Escalate emergencies immediately.

Medical Assistants shall not independently diagnose, assess, or provide medical advice beyond approved protocols.

Infection Prevention and Safety

Follow OSHA Bloodborne Pathogens standards.Utilize appropriate personal protective equipment (PPE).Maintain examination room cleanliness.Disinfect equipment and patient-care areas.Properly handle and dispose of biohazardous materials.Follow CDC infection-control guidelines.Participate in emergency preparedness activities.

Quality and Compliance

Support compliance with:

HIPAA Privacy RuleHIPAA Security RuleHITECH ActOSHA standardsCLIA regulationsOklahoma healthcare regulationsCMS quality initiativesCommercial payer requirementsPractice policies and proceduresParticipate in:Quality improvement projectsClinical auditsPatient satisfaction initiativesPopulation health activitiesRisk management programs

Additional Responsibilities

Attend required meetings and training.Maintain certifications and competencies.Assist during emergencies.Support workflow optimization initiatives.Perform other duties as assigned within scope of practice.

Required Qualifications

Education

Must possess one of the following:

High school diploma or GED and completion of an accredited Medical Assistant training program; orEquivalent military medical training; orRelevant healthcare experience acceptable to the practice.

Experience

Preferred:

Minimum three (3) year of Medical Assistant experience in:

Family MedicinePrimary CareInternal MedicinePediatricsUrgent Care

New graduates may be considered.

Certification Requirements

Although Oklahoma does not currently license Medical Assistants, BSFM strongly prefers nationally certified Medical Assistants.

Required certifications include one or more of the following:

American Association of Medical Assistants (AAMA): Certified Medical Assistant (CMA)

National Healthcareer Association (NHA): Certified Clinical Medical Assistant (CCMA)

American Medical Technologists (AMT): Registered Medical Assistant (RMA)

National Center for Competency Testing (NCCT): National Certified Medical Assistant (NCMA)

National Association for Health Professionals (NAHP): Certified Medical Assistant (CMA)

Required Certifications in Addition to the Medical Assistant Certification:

Must possess or obtain within 90 days of hire:

Basic Life Support (BLS)American Heart Association (AHA) BLS Provider; orEquivalent employer-approved certification

Knowledge, Skills, and Abilities

Clinical Knowledge

Knowledge of:

Medical terminologyHuman anatomy and physiologyInfection preventionMedication administrationVaccination protocolsPrimary care workflowsLaboratory procedures

Technical Skills

Proficiency with:

Electronic Health Records (EHR)Microsoft OfficeClinical equipmentPatient communication technologyTelehealth workflows

Communication Skills

Ability to:

Communicate professionally with patientsMaintain confidentialityWork collaboratively with healthcare teamsHandle difficult situations respectfullyDeliver exceptional customer service

Physical Requirements

The employee must be able to:

Frequently stand and walkLift up to 30 poundsAssist patients with mobility needsBend, stoop, kneel, and reachUse computers and clinical equipmentMaintain visual acuity for documentation and patient careReasonable accommodations may be provided consistent with the Americans with Disabilities Act (ADA).

Scope of Practice Limitations

Medical Assistants at BSFM:

May:

Perform delegated clinical tasksAdminister medications under delegationPerform approved laboratory testingCollect specimensDocument clinical informationMay Not:Diagnose medical conditionsIndependently assess patientsDevelop treatment plansPrescribe medicationsIndependently interpret diagnostic resultsPractice nursing without appropriate licensurePerform tasks prohibited by Oklahoma law

All duties shall be performed under appropriate physician or authorized provider supervision and delegation.

Compliance Requirements

Employees must comply with:

Health Insurance Portability and Accountability Act (HIPAA)Occupational Safety and Health Administration (OSHA)Clinical Laboratory Improvement Amendments (CLIA)Americans with Disabilities Act (ADA)Family and Medical Leave Act (FMLA) (when applicable)Oklahoma employment lawsOklahoma healthcare regulationsFederal anti-discrimination lawsCenters for Medicare & Medicaid Services (CMS) regulations

Preferred Candidate Profile for Bluestem Family Medical

The ideal Medical Assistant will:

Demonstrate exceptional patient-service skillsThrive in a rural and suburban family medicine environmentEnjoy caring for patients across the lifespanBe highly organized and detail-orientedWork effectively in a startup-growth practice environmentEmbrace continuous learning and quality improvementSupport the mission of building long-term patient relationships through compassionate, evidence-based care

Equal Employment Opportunity Statement

Bluestem Family Medical is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. Employment decisions are based on qualifications, merit, business needs, and compliance with applicable federal, state, and local laws.

Compliance Recommendation:

For risk management purposes, I recommend requiring national certification (CMA, CCMA, RMA, or NCMA) within 12 months of hire if not already certified, along with AHA BLS certification prior to independent patient contact. While Oklahoma does not require MA licensure, this standard is viewed favorably during payer credentialing reviews, accreditation surveys, SBA underwriting due diligence, and future growth initiatives. It also provides stronger defense in malpractice and employment-related claims than relying solely on uncredentialed medical assistants.