Medical Secretary- Orthopedic Private Practice in Woburn, Massachusetts at Excel Orthopaedic Specialists

Do you thrive in a fast-paced medical office where no two days are the same?
Are you the type of person who can juggle phones, scheduling, patient questions, and last-minute changes — while still making patients feel cared for and heard?

If so, we would love to meet you.

We are seeking an experienced Medical Secretary to join our growing orthopedic specialty practice. This role is ideal for someone who enjoys a high-volume scheduling environment, thinks quickly on their feet, and takes pride in keeping patients and providers organized and on track.

This is not a quiet desk job — it is a fast-moving, team-oriented role where strong communication, multitasking, and problem-solving skills truly matter.

• Managing provider schedules and templates
• Scheduling appointments, problem-solving and schedule optimization
• Obtaining, managing and troubleshooting referrals and authorizations for visits, imaging, surgery and procedures
• Communicating proactively with clinical staff any issues concerning patient care
• Completion of pre- and post-op paperwork including work/ school notes, disability paperwork, medical necessity forms
• Assists with scheduling of outside appointments, including MRI and hospital-based procedures
• Positive interactions with patients, physicians, providers, other admin areas, and hospital departments to coordinate care and physician schedules

QUALIFICATIONS:

• Previous experience in a healthcare or hospitality setting preferred
• Able to work independently
• Great Phone and people skills
• Must be a team player and willing to work together with a tight-knit organization
• Must possess effective communication skills (written and verbal) to interact with fast-paced physical therapists, medical professionals, patients and their families
• Must have efficient documentation skills, an attention to detail and a willingness to learn.
• Must be comfortable with EMR (electronic medical records)
• Must possess a personable, collaborative attitude, and the ability to prioritize many different projects simultaneously