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What is the role of a Client Account Executive at BizLibrary?

The Client Account Executive position at BizLibrary is a Full-time or part-time position opportunity in the Sales field.

Where is this Client Account Executive job located?

Town and Country, Missouri, 63131, United States

What type of employment is offered for this Client Account Executive role?

Full-time or part-time position

Client Account Executive job near me in Town and Country, Missouri at BizLibrary

Client Account Executive

Job Type: Full-Time

We are seeking a strategic, customer-centric professional to drive retention, expansion, and executive engagement across a defined book of business. In this role, you will be responsible for reducing churn, identifying and closing expansion opportunities, and cultivating strong relationships with senior-level stakeholders to ensure long-term customer success. You’ll blend proactive risk management with a consultative sales approach, serving as a trusted advisor to our clients while contributing to overall revenue growth and strategic account health.

#LI-REMOTE

Key Responsibilities

Customer Retention & Risk Management
Execute strategies to improve gross retention (reducing churn) and net retention (expansion growth).
Proactively identify and mitigate at-risk accounts, ensuring long-term customer success.
Monitor customer health scores, product adoption, and renewal risks.
Upsell & Expansion
Identify, qualify, and close upsell and cross-sell opportunities within a defined book of business.
Effectively manage the upsell pipeline, ensuring a formalized sales process is followed.
Add revenue to the overall book of business through existing customer growth.
Executive-Level Customer Communication
Build and maintain high-level relationships with customer executives to ensure alignment on strategic goals.
Ensure consistent communication with customer executives to strengthen long-term partnerships.

Qualifications and Experience

3+ years of experience in account management, customer success, or sales
Experience selling into HR decision makers and navigating complex stakeholder environments
Experience selling SaaS or a subscription-based business required.
Strong experience with CRM (Salesforce preferred) and customer success data analysis
Exceptional executive communication skills, with the ability to influence at all levels.

Salary listed is for the base salary. This position is also eligible for a progressive, uncapped, monthly commission plan for renewals and upsells.

Benefits:

-Work from anywhere within the US for most roles

-Competitive Salary

-Medical, Dental, and Vision Insurance

-Flexible PTO

-401K - 100% vested with ~4% match

-12 Paid Holidays

-Company Laptop

-Reimbursement for home office expenses

-Employee Referral Bonuses

-Short-Term and Long-Term Disability Insurance

-FSA & HSA Options

-Life Insurance

-Personal and Professional Development

-Employee Assistance Program (Mental Health)

-Parental Leave + baby bonus

$90,000 - $100,000 a year

Client Account Executive in Town and Country, Missouri at BizLibrary

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