Assistant Director, Evening Business Programs in Spokane, Washington at Whitworth University

The Assistant Director, Evening Business Programs, plays a vital role in supporting Whitworth University’s mission of providing education of the mind and heart. This position focuses on guiding adult and online learners in the School of Continuing Studies. The Assistant Director provides enrollment coaching, academic advising, and ongoing student support, while also collaborating with the Program Director to enhance program delivery based on student feedback.

This role offers the opportunity to empower diverse adult learners as they pursue career advancement and personal growth while fostering a sense of community and belonging within Whitworth’s Christ-centered community.

To ensure full consideration, submit your application by January 31, 2025. Applications will be reviewed starting that week and the position will remain open until filled.

Enrollment Coaching and Admissions | 35%

• Guide prospective students through the admissions process, providing personalized support and degree planning.
• Perform transfer evaluations and develop tailored degree plans.
• Evaluate admission applications and facilitate decisions with the admissions committee.
• Communicate program details effectively to prospective students, fostering enrollment commitment.

Academic Advising and Student Support | 35%

• Advise a caseload of approximately 100 students, assisting with course registration, degree planning, and academic interventions.
• Monitor student success metrics and provide proactive academic support to address challenges.
• Assist students with internships, scholarship applications, and recognitions.
• Maintain accurate advising records and process degree completion documentation with the Registrar’s Office.

Program Development and Feedback | 15%

• Collaborate with the Program Director to ensure programs are student-centered and relevant.
• Collect and share feedback from students to continuously improve program delivery.
• Contribute content ideas for program promotions, including social media and newsletters.

Collaboration and Operations | 10%

• Work with the School of Continuing Studies team to coordinate admissions, orientation, and registration processes.
• Support student engagement activities, such as celebration events and commencement planning.
• Liaise with campus departments, including Financial Aid, Registrar, and Student Accounts, to enhance student services.

Additional Contributions | 5%

• Participate in special projects, recruitment events, and department initiatives as needed.
• Represent the School of Continuing Studies at evening or occasional weekend events.

• Bachelor’s degree, or an equivalent combination of education and relevant professional experience in higher education, career counseling, or a related field. Whitworth considers candidates with a wide range of educational backgrounds. We value the skills and knowledge candidates bring to Whitworth, regardless of the paths they have taken to acquire them.

• Familiarity with the needs and challenges of adult learners, online students, or non-traditional students in higher education.

• Skilled in leveraging data insights to drive strategic decisions and optimize outcomes.
• A personal commitment to the Christian faith and to the integration of faith and learning.
• A commitment to the educational mission of Whitworth University as a comprehensive Christian liberal arts university affiliated with the Presbyterian church.

Core Competencies

• Ability to establish trust and build rapport with prospective students, guiding them through the enrollment process.
• Skill in presenting program benefits clearly and compellingly to inspire enrollment commitment.
• Commitment to addressing student needs proactively and holistically.
• Proficient in Microsoft 365 and experienced with modern tools such as CRM, SIS, or LMS platforms to enhance efficiency and support student success.
• Ability to monitor and interpret student success metrics and recommend interventions.
• Effectiveness in coordinating with internal teams and external campus offices to streamline student services.

Preferred Qualifications

• Proven ability to manage multiple projects or initiatives simultaneously, meeting deadlines with accuracy and efficiency.
• Experience organizing and coordinating events that foster student engagement and community-building efforts.
• Basic knowledge of financial aid policies and procedures, and how they relate to enrollment and retention efforts.
• Skilled in addressing student challenges and fostering positive outcomes.

Schedule
Full-time (1.0 FTE) | 12 months | 40 hours per week
Whitworth office hours are 8 AM to 4:30 PM Monday – Friday

• Flexible options are available after the initial appointment period.
• Flexibility to work a varied schedule, including evenings (until 6:15 PM) and occasional weekends for events or activities.
• Must hold a valid driver’s license and have reliable transportation for local travel as needed.
• Willingness to participate in evening and weekend events to support program goals.

Whitworth University is a Christian liberal arts university. Our shared mission is to provide our diverse students with an education of mind and heart, equipping them to honor God, follow Christ, and serve humanity. We seek candidates who are willing to engage with the university’s mission and integrate their Christian faith into their work.

Interested candidates should submit a cover letter, resume, faith statement, and contact
information for at least three professional references. A background check and sexual misconduct check will be required of the successful candidate.