Assistant Vice President of Business Development at KCL HOME HEALTH – West Palm Beach, Florida

About KCL Home Health

At KCL, we believe high-quality care starts with deeply rooted community relationships. We specialize in delivering discreet, white-glove, physician-backed care that combines clinical excellence with deep empathy. Our team is growing, and we’re looking for an Account Executive who can help us reach more families in need. We believe exceptional care starts with people-centered relationships, and our goal is to bring peace of mind and best-in-class care to families.

About the Role

The Account Executive (AE) is the face of KCL Home Health within the community. The leader in this role will focus on building trust with existing referral sources, identifying new opportunities, and collaborating with the office-based team to ensure smooth transitions for patients entering our care. You’ll partner with physicians, hospitals, SNFs, ALFs, and community organizations to grow awareness and secure appropriate referrals.

Responsibilities

• Develop, grow, and maintain relationships with referral sources, including hospitals, skilled nursing facilities, physicians, and senior living communities
• Conduct regular in-person outreach to build rapport and educate partners on KCL’s services
• Attend community events and represent KCL as a trusted healthcare resource
• Collaborate closely with the admissions and scheduling teams to ensure timely, smooth onboarding for referred patients
• Serve as a liaison between referral partners and internal teams to flag issues, eliminate bottlenecks, and improve conversion
• Maintain structured logs of outreach efforts, lead follow-ups, and referral outcomes using tracking tools (CRM, spreadsheets, planners, etc.)
• Summarize referral trends, barriers, and wins in a weekly check-in with leadership
• Report quarterly insights back to leadership to help refine territory strategy and target high-opportunity sources
• Meet or exceed weekly referral volume goals while maintaining compliance with HIPAA and internal documentation standards
• Support the development and improvement of business development operations by helping standardize outreach processes, scripts, and follow-up systems across the team

You’ll Thrive in This Role If You...

• Have strong people skills and genuinely enjoy building new relationships
• Are self-motivated and comfortable working independently in the field
• Communicate clearly and professionally with both clinical and non-clinical stakeholders
• Are energized by local outreach, education, and making a meaningful impact in the community
• Stay organized and follow through on tasks and partnership opportunities
• Bring basic analytical skills and curiosity to understand what’s working and why
• You are always looking for ways to improve processes and performance
• You're a self-starter who finds the gaps and fills them

Qualifications

• Preferred: 2+ year of experience in healthcare outreach, sales, or business development
• Established network within the broader Palm Beach County healthcare community
• Strong interpersonal and verbal communication skills
• Valid driver’s license and reliable transportation
• Ability to work in the field locally Monday–Friday
• Comfort using basic tracking tools (Google Sheets, CRM, or similar)
• Basic Analytical Skills (Pivot Table, Vlookup, Etc.)

Compensation and Benefits:

• Competitive base salary ranging from $75,000 to $80,000, commensurate with experience.
• Uncapped commission structure, offering significant earning potential.
• Comprehensive benefits package, including health, dental, and vision.
• Paid time off and holidays.
• Opportunities for professional development and career advancement.