Bartender- Cocktails in ONAWA, Iowa at Casino Omaha

Position: Bartender - Cocktails

Classification: Key / Non-Exempt

Reports to: Bar Manager

Summary of Position:

Serve food for guests, mix and serve drinks, stocks supplies. Maintains the highest level of customer service and food and beverage standards as determined by Blackbird Bend Casino. Maintain the highest level of customer service and food and beverage standards as determined by Blackbird Bend Casino. Keeps accurate records of inventory, accepts money and makes change.

Qualifications:

Six months of customer service experience;

Bartending experience is required.

Must be a minimum of 18 years of age or older upon employment.

Must have a high school diploma or be actively pursuing a GED.

Must be able to obtain and maintain a valid gaming license.

Duties and Responsibilities:

Assist in monitoring levels of available products in the beverage stations to ensure adequate inventory to cover casino needs.

Assist in re-stocking beverage services areas with the necessary supplies to meet customer needs.

Cleans bar area

Follows all policies, procedures and Iowa State liquor regulations

Follows approved recipes and specifications.

Greet guests and build personal first name relationships

Maintain a well-stocked, orderly, clean work and customer environment

Make coffee as needed

Promotes positive guest relations

Provide prompt, courteous, and friendly service to all Casino guests whether they are gambling.

Removes empty cups and other beverage containers from gaming areas and dispose of them in the trash.

Reports the status of operations, concerns or any standard variances relating to the beverage stations, its personnel, or inventory levels to the beverage shift supervisor.

Serves food & drinks to guests.

Stocks, beer, wine, liquor, ice, mixers and dry goods

Wash and stock glassware and utensils

Other duties as assigned as requested.

Physical Demands:

Must attend Mandatory Training

Must be flexible

Must be able to lift up-to and over 25 lbs

Must be able to walk and stand for extended periods of time

Must be able to handle conflict situations

Display strong verbal and written communication skills

Knowledge, Skills and Abilities:

How to mix a wide variety of drinks.

Excellent customer service skills.

The operation of all bar equipment and machines used, including the cash register, liquor dispensing equipment, beverage dispensing equipment, blenders, dishwashers, and coffee making machines.

Federal, state, and local laws, codes, and regulations.

Ability to communicate effectively with customers and all levels of employees.

Ability to observe and direct actions of bar attendants and to inspect and maintain areas for which responsible.

Ability to distinguish between different denominations of currency and make change.

Ability to review and comprehend drink recipes and other necessary documentation.

Ability to pour cocktails and use all equipment associated with the position, including, but not limited to, cash register and bar equipment.

Ability to effectively and efficiently move around bar area.

Ability to retrieve supplies and maintain a clean working area.

Ability to open and close bar, obtain all the necessary supplies for mixing cocktails, and clean and maintain areas for which responsible.

Must be flexible to work varying shifts and time schedules as needed.

Ability to operate in a working environment is subject to varying levels of noise and crowds, the severity of which depends upon customer volume.

Ability to direct cocktail servers.

The noise level in the work environment is usually loud. Employees will be exposed to second-hand smoke-filled environment.