Auto Liability Adjuster, Team Lead in Alachua, Florida at Tower Hill Insurance Group

Tower Hill Insurance Group has an exciting opportunity for a talented Auto Liability Adjuster, Team Lead who enjoys intellectual challenges and is seeking a rewarding career with a company that is experiencing growth. Not only is Tower Hill Insurance one of Florida's most trusted names in homeowners insurance, but it offers great opportunities for career advancement and personal growth, along with very competitive benefits and rewards. We are growing at a consistent pace and seek professional individuals with drive, team mentality, who want to make an impact, and are committed to a long-term career in the insurance industry.

The Auto Liability Adjuster Team Lead provides technical guidance in all phases of third-party personal automobile claims and insurance policy interpretation. This position evaluates coverage, conducts thorough investigations, establishes settlement value of losses, conducts settlement negotiations, and manages the disposition of complex claims in a timely manner. This role also responds to settlement demands and governmental inquiries and provides training and support for team members as needed.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provide professional opinions and recommendations to management and carriers regarding complex third-party liability claims.
• Evaluate coverage for complex automobile liability claims, including any applicable coverage limitations. Prepare coverage disclaimer letters as warranted.
• Handle a variety of complex legal matters and claims.
• Conduct appropriate investigation of automobile liability claims.
• Manage, direct, and cooperate with assisting counsel, engineers, experts, etc. regarding investigations and settlement negotiations when prudent.
• Establish settlement value of losses and adjust reserves accordingly.
• Conduct settlement negotiations based on exposure.
• Oversee the timely disposition of claims.
• Provide information to various departments and conduct presentations to senior management and carriers.
• Interpret automobile liability insurance policies and endorsements.
• Respond to or coordinate responses to settlement demands, subpoenas, and governmental information requests regarding claims.
• Provide technical guidance and assist with ongoing training and onboarding of team members.
• May occasionally supervise or coordinate team in direct supervisor’s absence, including training team members, directing work, addressing complaints, and resolving problems.
• Maintain appropriate Adjuster License by adhering to Continuing Education requirements, rules, etc.

ADDITIONAL DUTIES

This job description reflects the general duties considered necessary to describe the essential functions of the job and should not be considered a complete description of all the work requirements and expectations of the position. Tower Hill reserves the right to assign duties not listed herein as necessary to accomplish the goals of the organization.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION

Bachelor’s Degree required.

Equivalent experience may substitute for minimum educational requirements. Equivalent experience may include nine (9) years of relevant experience.

EXPERIENCE

Minimum of seven (7) years of experience handling automobile liability claims and/or litigation, including complex claims required.

CERTIFICATIONS

Property and casualty insurance industry designations preferred (i.e. Chartered Property Casualty Underwriter (CPCU), Associates in Claims (AIC), Senior Claims Law Associate (SCLA).

LICENSES

Florida All-Lines Adjuster’s License or appropriate reciprocating license from another state required.

Valid Driver’s License required.

BENEFITS

• Medical
• Dental
• Vision
• Life & Disability Insurance
• 401(k)
• Health Savings Account
• Accident, Critical Illness and Hospital Indemnity
• Pet insurance
• Paid time off & Holiday pay

We offer competitive pay and benefits, and well-being programs to support you and your family. For more information about our company, careers and Total Compensation visit: Total Compensation - Tower Hill Insurance (thig.com)

Tower Hill Insurance is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Tower Hill Insurance is committed to working with and providing reasonable accommodation for individuals with disabilities. If you need reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to hrdepartment@thig.com and let us know the nature of your request and your contact information.

All applicants will receive an acknowledgement that their application has been received. Candidates will not receive status updates regarding their application; however, those candidates selected for further consideration will be contacted by Human Resources.