Maintenance Electrician at Hoover Electric Inc – Troy, Michigan

At Hoover, we’re more than just a home services company – we’re a community. We’re proud to be a trusted local business that’s rapidly growing, thanks to our commitment to quality work, exceptional employee satisfaction, and the ongoing support and training we offer our team.

We’re looking to continue our growth by adding a new Electrical Maintenance Technician who is both technically skilled and customer-focused!

At Hoover – where we take care of our employees like family and deliver the quality our community depends on – you get more than just a paycheck; you get the chance to take your career to the next level.

What we offer:

• Competitive Pay
• Comprehensive Benefits Package including Medical, Dental, and Vision Insurance
• Employee Assistance Program (EAP)
• Company-Matched 401(k) Retirement Plan
• Short-Term Disability Coverage
• Company-provided uniform, iPad, gas card, and vehicle
• Paid Time Off and Vacation
• 6 Paid Holidays
• Biweekly Pay
• Life Insurance
• Ability to dispatch from home
• Consistent weekly schedule: Monday–Friday, plus on-call rotation
• Ongoing Weekly Training: enhance your skills both technically and professionally

What Needs to Be Accomplished

While technical expertise is essential, success in this role also depends on your ability to build trust, communicate clearly, and deliver long-term value to homeowners.

• Perform comprehensive residential electrical inspections (60–90 minutes)
• Diagnose and repair electrical issues, including outlets, switches, breakers, and lighting systems
• Inspect electrical panels, wiring, surge protection, generators, and other residential systems
• Educate homeowners on system health, energy efficiency, and upgrade options
• Offer preventative maintenance plans and service memberships
• Generate accurate estimates and invoices using company software (ServiceTitan)
• Participate in ongoing training to improve technical skills, communication, and customer service

What Success Looks Like:

• Complete 3–4 maintenance or service calls per day
• Maintain a 50%+ conversion rate on recommended repairs or upgrades
• Deliver thorough, value-driven inspections at every visit
• Build and retain strong customer relationships with consistent 5-star service
• Actively promote safety, reliability, and membership programs

Traits We Admire:

• Accountable: Reliable, positive attitude, and strong work ethic
• Professional: Communicates clearly with homeowners and team members
• Coachable: Open to feedback and continuous improvement
• Integrity-Driven: Committed to doing quality work the right way
• Organized: Keeps tools, materials, and company vehicle clean and efficient
• Sales-Minded: Comfortable presenting repair and upgrade solutions
• Technical Expert: Skilled in electrical troubleshooting, repair, and safety procedures
• Customer-Focused: Dedicated to providing outstanding service and solutions

Minimum Requirements:

• State-specific Electrical License (Journeyman or equivalent preferred)
• 3–5 years of hands-on residential electrical experience
• Valid driver’s license with a clean driving record
• Experience with Service Titan preferred
• Ability to lift to 50 lbs. and work safely in residential environments
• Strong understanding of NEC (National Electrical Code) standards