Office Operations Coordinator / Administrative Assistant at 1-800 Hansons LLC – Jacksonville, Florida

Grow with us! Paramount Builders, a 1-800 Hansons company, is a top ranked home improvement company that is continuously growing and expanding. We are looking for individuals who want to learn the business and receive the guidance to continue to advance within the company!

The Office Operations Coordinator / Administrative Assistant plays a critical role in keeping the Jacksonville branch running smoothly. The Office Operations Coordinator / Administrative Assistant manages the daily administrative and operational workflow of the office while supporting the General Manager and cross-functional teams.

The Office Operations Coordinator / Administrative Assistant will serve as the central point of coordination for office operations, ensuring processes are followed, installations are supported, documentation is completed, and employees and customers receive a high level of service.

This role is ideal for someone who thrives in a fast-paced environment, enjoys solving problems, and takes pride in keeping teams organized and productive.

We Offer:

$18 - $20/hourWeekly pay via direct depositFull-Time (Monday-Friday from 8am-5pm)Eligible for Health Benefits at 30 days of employment (medical, dental, vision, life, critical, accident, short-term & long-term disability)Eligible for 401k w/company match at 90 days of employmentPaid Time Off (with rollover of unused hours yearly)Eligible for Holiday Pay at 30 days of employmentTools provided to help you constantly learn, develop and grow within the companyCommittees to join such as fun, well-being and safetyReferral bonusesEmployee, Friends & Family DiscountsAnnual Summer Picnic w/opportunities to win weekly prizes and a grand prize of $5,000.00

What You’ll Do:

Office & Branch Operations:Oversee day-to-day office operations to ensure workflows are completed efficiently and according to company processes.Maintain organization of all office records, installation paperwork, and customer documentation in appropriate computer systems.Manage office supplies, equipment, and facility organization to maintain a professional work environment.Support the General Manager in branch administrative and operational activities.Team & Employee Support:Provide administrative and operational support to branch employees, installers, and leadership.Assist with onboarding new employees and maintaining employee documentation.Coordinate office communication and ensure timely completion of tasks across teams.Customer & Vendor Interaction:Serve as the first point of contact for customers, vendors, installers, and visitors.Answer and route incoming calls and office visitors professionally while ensuring customer inquiries are addressed quickly.Maintain positive and professional relationships with customers and partners.Documentation & Data Management:Enter and maintain accurate data in company systems.Upload installation photos, contracts, and documentation into company databases.Track and organize installation paperwork and ensure completed documentation is returned and filed properly.Payroll & Administrative Processing:Review installation paperwork and submit payroll information or discrepancies to corporate when necessary.Support corporate operations teams with administrative needs.Facility Management:Maintain a clean and organized office environment.Coordinate office events and internal activities.Manage the office in the absence of the General Manager.

What We Need:

High school diploma or GED3+ year of administrative or office support experienceStrong communication and organizational skillsProficiency with Microsoft Office (Word, Excel)Ability to multitask in a fast-paced office environmentSelf-motivated with strong attention to detail

Preferred Experience

Office management or branch operations experienceExperience supporting field teams or installation crewsConstruction or home improvement industry experience

Core Values

The ideal candidate demonstrates our core values every day:

Get it Done – Fast, Right & NowStrive for Five – Go Above & BeyondBe a Problem Solver – Own it to Resolve itCare – Treat everyone with priority, respect and integrityCommunicate – Call / Answer / Reach the Customer

Physical Requirements:

Must be able to remain in a stationary position for prolonged periodsRequires the ability to move about inside the officeMust be able to move items weighing up to 25 poundsMust be able to communicate effectively with staff, customers, vendors, and the publicConstantly operates a computer and other office equipment such as a calculator, copy machine and computer printerAdhered to working alone for long periods of time

Hours/Schedule:

Full-time, 40 hours per week/52 weeks per year. Standard hours are M – F, 8:00am – 5:00pm but due to cyclical nature of position, some overtime, including evening and weekend hours, will be required to complete projects under deadlines. Some local and statewide travel may be required.

It is the policy of Paramount Builders, a 1-800-Hansons company, not to discriminate against age, color, sex, sexual orientation, gender identity, disability, national origin, race, religion, or veteran status.

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