JobTarget Logo

Intake Coordinator in Fort Myers, Florida at Elite DNA Behavioral Health

NewSalary: $20.00 - $22.00/hrJob Function: Medical
Elite DNA Behavioral Health
Fort Myers, Florida, 33900, United States
Posted on
New job! Apply early to increase your chances of getting hired.

Explore Related Opportunities

Miscellaneous Health Technologists and Technicians jobs near me in FloridaJobs near me in FloridaMiscellaneous Health Technologists and Technicians jobs

Job Description

Description: Key ResponsibilitiesIntake & Patient Coordination
  • Serve as the primary contact for new patient inquiries via phone, email, and online submissions
  • Collect and document patient demographics, clinical needs, and referral information
  • Guide patients and families through available services (speech, therapy, ABA) and next steps
  • Schedule initial evaluations and coordinate provider assignments based on patient needs
Insurance & Eligibility
  • Verify insurance benefits and eligibility for services
  • Communicate coverage details, authorizations, and any patient financial responsibility
  • Obtain and track required referrals and authorizations as needed
Administrative Support
  • Maintain accurate and timely documentation in the EMR system (e.g., Athenahealth EMR or equivalent)
  • Ensure all intake forms, consents, and documentation are completed prior to first appointment
  • Manage intake queues and follow up on incomplete or pending items
  • Support front office operations as needed, including answering phones and assisting with general administrative tasks
Coordination & Communication
  • Collaborate with clinical and operations teams to ensure timely patient placement
  • Communicate scheduling updates, delays, or barriers to appropriate stakeholders
  • Provide clear, professional communication to patients and families throughout the intake process
Process & Compliance
  • Follow organizational policies and workflows related to intake, documentation, and patient privacy
  • Ensure compliance with HIPAA and payer requirements
  • Identify opportunities to improve intake efficiency and patient experience
Requirements: QualificationsRequired
  • High school diploma or equivalent
  • 1+ year of administrative, customer service, or healthcare-related experience
  • Strong organizational and multitasking skills
  • Excellent communication and customer service skills
  • Ability to work in a fast-paced, team-oriented environment
Preferred
  • Experience in healthcare intake, scheduling, or front office operations
  • Familiarity with behavioral health, speech therapy, or ABA services
  • Experience with EMR systems (e.g., Athenahealth EMR)
  • Insurance verification and authorization experience
Core Competencies
  • Attention to detail and accuracy
  • Strong follow-through and accountability
  • Ability to prioritize and manage multiple tasks
  • Patient-focused mindset with a high level of professionalism
  • Problem-solving and adaptability
Work Environment
  • Office-based setting with frequent phone and computer use
  • Interaction with patients, families, providers, and referral sources
  • May require occasional travel between locations (if applicable)

Job Location

Fort Myers, Florida, 33900, United States

Frequently asked questions about this position

Similar Jobs In Fort Myers, Florida

Part-Time Hospital Service Technician (24 hours per week) - AdventHealth Port Charlotte

Daniels Health
Port Charlotte, Florida

Patient Coordinator

Great Strides Holdco Inc.
Cape Coral, Florida

New Patient Liaison

Elite DNA Behavioral Health
Fort Myers, Florida

Patient Services Associate

Pediatrix Medical Group
Fort Myers, Florida

Newborn Hearing Screen Technician - Per Diem

Pediatrix Medical Group
Fort Myers, Florida

Apply NowYour application goes straight to the hiring team