Director of Revenue Cycle Provider Billing at Crouse Hospital – Syracuse, New York

Since 1887, Crouse Health has been a leading healthcare provider in Central New York. We’ve combined a family-friendly culture with a passion to provide the best care, which creates an environment where both patients and team members feel valued. Crouse Health offers a full range of general and specialty care, inpatient and outpatient services, as well as community health education and outreach programs.

Crouse Health is hiring a Director of Revenue Cycle Provider Billing.

Schedule: Full Time, Days, 8:00am-4:30pm.

Pay Range: $160,000.00 / annual

Director of Revenue Cycle Provider Billing Position Responsibilities:

• Develops internal systems utilizing appropriate resources to support the operating needs of the assigned department(s) of responsibility including, but limited to: finance, planning, marketing, advertising, information systems, human resources and other support systems.
• Provides strategic guidance to leadership staff within all areas of responsibility.
• Develops, plans, and evaluates short, mid and long-term goal setting and goal achievement through facilitation and guidance consistent with the strategic plan.
• Maintains current industry knowledge serving as a subject matter expert; ensures compliance with all federal/state/local laws, regulatory/accrediting guidelines and professional standards within all areas of responsibility.
• Attends and actively participates in hospital and or Crouse Medical Practice performance improvement councils and committees as requested.
• Proactively communicates with staff and keeps them informed on a regular basis or as needed; updates staff regarding policy changes in specialized areas.
• Develops and utilizes department policy statements, scope of service, quality indicators and updates; revises as necessary.
• Performs staff management functions related to employee selection, on-boarding/orientation, coaching/development, staffing, work assignments, performance management and goal alignment as guided by hospital policy and procedures and collective bargaining unit agreement (when applicable).
• Participates, collaborates and actively engages in meetings to achieve goals and mutually beneficial outcomes.
• Conducts regular staff meetings to disseminate hospital and/or department/division information and allows for discussion of staff concerns needing clarification or resolution.
• Responsible for the leadership of Crouse Health initiatives, processes and systems that are designed to support the management and collection of facility patient service revenue, provide managed care contracting activities and performance, and the achievement of best practice patient accounts receivable performance metrics.
• Provide ongoing direction and operational oversight to patient access services and points of entry, patient billing and accounting services, vendor management and denial management and reporting.
• Promotes quality and productivity improvements through involvement in the development of improved procedures, process innovations and changes which support the strategic and financial direction of Crouse Health.
• Researches, develops and coordinates the implementation of strategic plans, policies and standards for Revenue Cycle Management to include maximizing market share, growth strategies, expense control, space allocation and technological equipment and information systems purchases.
• Participates in planning, organizing and coordinating financial policies and practices to control revenues, disburse funds and conserve assets.
• Establishes and standardizes financial management systems to support financial reporting requirements.
• Ensures compliance with Federal, State and City rules, regulations and tax laws and DMV standards.
• Interprets and standardizes all fiscal and regulatory reporting standards to ensure compliance with government and regulatory reporting and third-party agencies.
• Provides strategic guidance to leadership staff within all areas of responsibility.
• Assume other duties as assigned by the Chief Financial Officer.

Director of Revenue Cycle Provider Billing Position Requirements:

• Bachelor’s Degree required. Master’s Degree in a related field preferred.
• Five (5) to ten (10) years of management/leadership experience in healthcare or related field required.

Benefits Overview:

• Medical, Dental, Vision, FSA, and 401K.
• Company paid life insurance.
• Tuition Assistance and Workforce Development Opportunities.
• Crouse Health Employee Assistance Program.
• Employee discounts on any Inpatient or Outpatient service, hospital cafeteria and pharmacy, and certain retailers.
• YMCA Subsidy program.