Program Coordinator at SER-Jobs For Progress Of The Texas Gulf Coast Inc – Houston, Texas

Education: An Associate degree in a related field is required; a Bachelor’s degree is preferred.

Related Experience: Minimum of two years of experience as a Program Coordinator, or an equivalent combination of education and professional experience. Background in classroom teaching or education coordination is highly desirable.

 Coordinate daily operations of the DOL YouthBuild grant to ensure services are delivered in compliance with grant requirements, timelines, approved budget parameters, and program goals.
 Support implementation of all core YouthBuild program elements, including recruitment, eligibility and enrollment, Mental Toughness/orientation, GED and academic support, occupational skills training, leadership development, supportive services, work-based learning, placement, and follow-up services.
 Coordinate participant flow across multiple cohorts and training tracks, including construction and construction plus/healthcare-phlebotomy pathways.
 Work closely with instructors, coaches, and support staff to monitor attendance, retention, measurable skill gains, credential progress, barriers to participation, and successful completion of program milestones.
 Assist with development and execution of outreach and recruitment strategies targeting eligible opportunity youth ages 16–24 in the designated Harris County service area.
 Review participant documentation and coordinate enrollment processes to ensure eligibility, completeness of files, and compliance with DOL YouthBuild and agency requirements.
 Support leadership development activities and help create opportunities for youth voice, civic engagement, teamwork, and personal growth consistent with the YouthBuild model.
 Work under and closely with the Director and/or Assistant Director for the designated program area but will also interface broadly across a wide spectrum of organization staff at all levels as well as external stakeholders. This may include current and former clients, current and potential community and employer partners, general public, etc.
 Develop and schedule program work and determine priorities in accordance with grant/contract specifications and funding limitations.
 Confer with and advise staff, program participants, and others to provide technical advice and assistance, problem-solving, answers to questions, and policy/grant/contract interpretation. Refers to appropriate subject matter expert when unable to respond.
 Coordinate activities of the program and specific grant/contract with inter-related activities of other program areas and grants/contracts, departments, or staff to ensure optimum efficiency and compliance with appropriate policies, procedures, and specifications.
 Prepare periodic reports, executive summaries, statements, records, etc. on program activities, progress, status, or other variables for management upon request.
 Review applications or other program documents independently or in conjunction with supervisor to determine eligibility, acceptance, etc. or make decision pertaining to the program.
 Recruit program participants utilizing the most appropriate promotional or marketing methods.
 Interact and liaise with program participants, employer and community partners, and other external stakeholders in facilitating program objectives.
 Perform program specific duties in compliance with the policies and procedures governing the program and ensure that it is operating at maximum capacity and efficiency.
 Analyze the program and follow-up to verify quality and to ensure activities and services achieve stated objectives and outcomes. Revise program goals and objectives to meet the changing needs of program participants.
 Participate in solicitation of funding requests from outside sponsors.
 Create presentations, summaries, and other helpful materials to ensure better communication and company-wide understanding of the program.
 Manage deadlines and progress across the team to ensure deliverables are met on time and within budget.
 Collect and analyze feedback from program participants to gauge satisfaction and success.
 Maintain accurate and complete records as required. Maintain quality and timely data entry per grant specifications.
 Actively participate in regular staff meetings and staff trainings and accept the responsibility for aiding the development of positive team relationships.
 Provide support, as needed, to other core programs, including cross-training in other service areas. Assist with special projects and other tasks deemed necessary to achieve overall goals and to operate a successful program.
 Other duties as assigned.
QUALIFICATIONS

 Experience coordinating workforce, youth development, education, training, or grant-funded programs, preferably serving opportunity youth or young adults with barriers to employment.
 Knowledge of or ability to learn the YouthBuild program model, DOL grant requirements, performance expectations, and participant documentation standards.
 Experience with and knowledge of budgeting, bookkeeping, and reporting.
 Must be technically savvy with demonstrated proficiency in Microsoft Office.
 Exceptional verbal and written communication skills.
 Excellent time-management and organizational skills with a keen focus on attention to details.
 Demonstrated ability to work with diverse and multi-disciplinary teams.
 Extensive knowledge of the specific program.
 Demonstrated ability to be well-organized and to delegate work where appropriate.
 Must consistently demonstrate strong leadership and interpersonal skills.
 Natural talent for formulating and implementing innovative ideas for promoting the program.
 Good business acumen with excellent networking and public speaking skills.
 Ability to work independently but within a strategic framework.
 Must be able to handle information in a confidential manner.
 Proactive thinker who identifies issues and proposes solutions.
 Valid driver license – some travel required.