Surgical Scheduling Coordinator - Temp-to-Perm in Cedarhurst, New York at Health Plus Management LLC

Health Plus Management (HPM) is a Physician Support Organization and market leader in clinical practice management in the physical medicine and rehabilitation market with 50+ locations serving Long Island, NYC, Westchester, Upstate NY, NJ and Connecticut. HPM provides independent physician practices specializing in musculoskeletal care with professional business development, marketing and back-office support typically seen in much larger organizations, thereby enabling clients to start and/or grow their private practice beyond what might otherwise be feasible (while maximizing clinical service and patient care).

The Surgical Scheduling Coordinator has the overall responsibility of scheduling patients for surgery, including preparing & completing the required surgical paperwork for submission to Hospitals & Surgical Centers.

DUTIES & RESPONSIBILITIES

• Coordination of Pre-Surgical Testing between the patient and facility
• Obtaining prior authorizations for all surgical procedures
• Verification of insurance and open claims for No-Fault Claims
• Answer incoming calls, take messages, and complete outreach to patients in a courteous and professional manner
• Maintain the daily operations of the office by following standard operating procedures and guidelines
• Contribute to team effort by smoothly transitioning into daily roles as needed
• Protect patient's privacy by maintaining confidentiality of personal information (HIPAA compliant)
• Respond to inquiries, resolves risen issues, schedule patient appointments
• Other administrative tasks as needed

KNOWLEDGE & EXPERIENCE

• 1+ years of relevant medical administrative experience, preferred
• Experience with medical insurance/verification is a plus
• Knowledge of medical terminology & procedures, and the ability to intelligently and confidently converse with patients and referring doctors regarding treatment is preferred
• Experience with EMR, preferred
• Strong computer knowledge and windows program including Microsoft word/excel
• Experience with Athena EHR application highly preferred.

SKILLS & ABILITIES

• Excellent verbal and written communication
• Outstanding customer service skills
• Exceptional organizational and time-managements skills - the ability to multi-task is a must
• Adaptability and flexibility while working in a fast-paced environment
• Problem-solving ability and aptitude
• Outcome-focused, with an ability to work under pressure
• A solution-oriented mindset
• A strong sense of urgency and focus in accomplishing tasks

REQUIREMENTS

• Prompt and regular attendance according to policy
• Comply with dress code and appearance standards.
• Interact with patients, customers, management, team members the general public, in a professional, courteous, and tactful manner.
• Functions and communicates respectfully with peers.
• Participate in all mandatory job training and meetings.
• Adhere to requirements, policies and procedures outlined in the Employee Handbook and/or other clinical practices.

Schedule: Monday-Friday

Pay: $20-$25