Accounts Receivable Specialist at Robeson Community College (NC) – Lumberton, North Carolina

The Accounts Receivable Specialist is responsible for accounts receivable tasks associated with third party reimbursements, financial aid scholarships and awards, students’ accounts and performing tasks required for an accurate accounts receivable system.

• Functional Duties
  • Perform data input and retrieval tasks related to student registration, third party vouchers, financial hold, tuition and book store charges.
  • Interface with internal personnel in various departments as required to resolve issues related to tuition coverage, costs, billing and financial aid and advising appropriate business office personnel regarding such issues.
  • Research student account information applying knowledge of credit and collections, financial aid to determine third party tuition coverage and status.
  • Balance invoices and student account runs, and determine whether a refund is due or debt is owed prior to releasing refund checks.
  • Coordinate past due collection efforts and debt set-off processing to the NC Department of Revenue.
  • Distribute students’ federal and other financial support and award checks.
  • Work with Financial Aid on scholarship accounts and other financial support; verify accuracy of account balances and the division of funds to each student.
  • Work with the contract service vendor operating the College Bookstore to coordinate bookstore charges for financial aid and third-party billings.
  • Responsible for maintaining student aged accounts receivable and related collection efforts.
  • Responsible for preparing and issuing student 1098T forms.
  • Assist in the retention of records and coordinate disposal in accordance with established retention policy.
• Office Support
  • Establishing and maintaining paper and electronic files.
  • Preparing memos, letters and other forms of correspondence as directed.
    • Operate basic office equipment such as computer, photocopier, fax machine, scanner, etc. competently.
    • Receive, screen and place telephone calls using proper etiquette.
    • Perform other duties and projects as assigned in support of the College’s mission, core values and goals.
    • Participate in appropriate committees and task forces as assigned.
    • Attend training and conferences as necessary to remain current and as determined by the Vice President of Business Services.
    • Actively participate in staff development workshops and staff meetings.
• Word Processing/Typing
  • Creating, editing and proofing a variety of documents accurately.
  • Typing envelopes, labels and forms.
  • Using prescribed word processing software packages to prepare form letters.
  • Proof reading documents with accuracy.
  • Using special features and integration capabilities of the prescribed software packages.
• Data Entry
  • Entering basic alphanumeric data into a computer database software and verifying it for accuracy.
  • Formatting data as directed.
  • Creating reports from data, if required.
  • Creating business graphics from data, if required.
• Information Flow
  • Ability to organize, sort, file and retrieve information and correspondence.
  • Handling mass mailings as directed.
  • Handling priority mail, overnight mail and packages, etc.
  • Communicating the manager’s instructions to various individuals accurately.
  • Furnishing or obtaining information from/for the manager with other managers accurately.
  • Checking, creating and/or sending e-mail communications with accuracy.
  • Operating and transcribing voice messages from answering machines and similar voice mail devices.
• Customer Service
  • Greeting visitors, employees, and peers with a pleasant, professional disposition.
  • Explain accounts receivable policies and procedures to students, employees, third party contacts and the public in a timely and courteous manner.
  • Handling all correspondence (oral, written, or electronic) with confidentiality.
• Professional/Personal Development
  • Participating in community college sponsored or endorsed professional/ personal development activities.
  • Pursuing professional development course, seminars, and workshops to enrich and/or enhance the quality of accounts receivable technician duties.
• Other
  • Maintaining a neat, professional office environment/setting.
  • Promoting Robeson Community College with local, state, regional, and national citizenry.
  • Participating in staff meetings called to expedite the business of the college.
  • Performing any other duties as assigned.

An associate degree in accounting or a business-related program from an accredited institution with a minimum of two years’ work experience in accounts receivable or a business-related field with progressively responsible professional experience.