Office Manager (Workplace Experience & Culture) - Full-time | On-site | Pittsburgh at Triple LLC – Pittsburgh, Pennsylvania

About Triple

triple (www.tripleup.com) is an innovative platform supporting card-linked offers (CLO) that puts money directly into the pockets of consumers. The market is large ($15B) and rapidly growing (20% per year). With our innovative insights, robust platform, and predictive capabilities, we’re well positioned to grow and make a big impact on the industry.Join a talented, fast-paced team as we build software that changes the way people find products and services and rewards them for their purchases. We strive to provide great experiences to consumers, advertisers, and publishers and deliver real value to all our stakeholders.

At Triple, we believe an amazing office doesn’t “just happen.” It takes someone who loves creating calm, organized, welcoming spaces — someone who gets genuine satisfaction from details being handled, people being cared for, and the workplace feeling sharp, warm, and ready for anything.

This role is for someone who wants office management to be their career. Not a temporary position. Not a stepping stone. Not “until I find something else.”

We’re looking for the kind of person who takes real pride in creating a well-run workplace — someone who loves details, enjoys being the go-to person, and genuinely cares about helping people have a great day at work.

If you’re energized by being the most trusted, visible, and relied-upon person in the office — this job will feel like home.

What You’ll Own

Front Desk + Guest Experience

• Welcome guests, clients, and vendors with professionalism and warmth
• Be the go-to person at the entrance — calm, polished, helpful, and present
• Ensure visitors and employees always feel supported and directed

Office Operations + Detail Management

• Keep the office running smoothly day-to-day
• Maintain a clean, organized, high-functioning workspace (especially conference rooms and shared areas)
• Coordinate ordering and stocking of all office supplies
• Own kitchen organization: fully stocked, clean, and functional
• Manage incoming deliveries, shipping, mail, and general logistics

Conference Rooms + Meeting Readiness

• Ensure conference rooms are orderly, stocked, and meeting-ready at all times
• Monitor and troubleshoot conferencing equipment (audio/video/screens setup)
• Serve as the first line of support for urgent meeting issues — especially leadership/client meetings
• Coordinate with IT and vendors for deeper support needs

Culture + Team Morale

• Help make Triple feel like a place people want to be
• Own birthdays, anniversaries, celebrations, team lunches, and office gatherings
• Assist with team-building moments and internal events
• Maintain and elevate the vibe: welcoming, upbeat, thoughtful, and inclusive

Executive Support + Coordination

• Support coordination for large meetings (calendar logistics, room planning, scheduling)
• Assist occasionally with travel details and meeting prep
• Help manage building logistics like parking leases, badge access issues, etc.

Vendor + Building Management

• Serve as point of contact for building management and facilities
• Coordinate cleaning, repairs, maintenance requests, and vendor relationships
• Track issues through completion — you don’t let things drop

This Role Is Perfect For Someone Who…

• Genuinely loves service + hospitality (you enjoy helping people)
• Is naturally organized, structured, and detail-obsessed
• Feels proud when things are stocked, labeled, prepped, and running smoothly
• Has strong presence and professionalism — people instantly trust you
• Enjoys variety and problem-solving (“something always comes up” and you stay calm)
• Is proactive: you don’t wait to be asked, you notice and handle
• Wants to grow within workplace operations / office management long-term

Why This Role Matters

Our office is an extension of our brand. It’s where clients form impressions, where employees collaborate, and where culture is experienced — not just talked about.

As our Office Manager, you’re not “support.”

You’re the person who keeps the heart of the company running.

Qualifications

• 2+ years in office management, administrative support, hospitality, or workplace operations
• Strong communication skills (written and verbal)
• High attention to detail and follow-through
• Comfortable juggling multiple priorities and staying calm under pressure
• Confidence working with vendors/building management
• Comfort with basic tech troubleshooting (Zoom setup, screens, conferencing equipment)