Presales Solutions Architect - Collab in Gurugram, Uttar Pradesh at AHEAD
Job Function: Information Technology
AHEAD
Gurugram, Uttar Pradesh, 242221, India
Posted on
Explore Related Opportunities
Job Description
AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD.
We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived.
We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD.
As a Sr. Specialty Solutions Engineer (Pre-Sales), you will play a key role in driving customer success and supporting a national sales team. You will leverage your expertise in Cisco and Microsoft Collaboration solutions, contact center technologies, and enterprise voice systems to design and implement innovative, scalable solutions that meet customers' unique needs. This position requires technical acumen, business development skills, and the ability to deliver an exceptional white-glove customer experience.
Technical Expertise:- In-Depth Knowledge of:
- Cisco Collaboration Stack:
- Cisco Unified Communications Manager (CUCM)
- Cisco Webex
- Licensing and BOM creation via CCW
- Cisco Contact Center Solutions:
- Cisco Contact Center Express (CCX)
- Webex Contact Center
- Microsoft Teams Phone:
- Teams Phone migrations
- Licensing expertise
- Voice Systems:
- Design and implementation of enterprise voice systems
- SIP/PSTN design and enterprise voice migrations
- Cisco ISRs
Mid-Level Knowledge of:
- UCaaS providers: Zoom Phone, 8x8
- CCaaS providers: Five9, Genesys, 8x8
- E911 providers
- Network, security, and infrastructure technologies
- Audio Visual (AV) systems
- AudioCodes SBC
- Poly
- Ability to manage and negotiate with customers and partners
- Drive business development within the customer base
- Deliver customer success through a white-glove experience
- Self-starter who thrives in a collaborative team environment
- Expertise in BOM (Bill of Materials) and SOW (Statement of Work) creation
- Salesforce proficiency
- Capacity to work through long sales cycles, maintaining a customer-centric approach
- Support a national sales team with technical expertise
- Create customer-facing diagrams and deliver PowerPoint presentations
- Develop go-to-market strategies
- Partner management
- Maintain a positive, can-do attitude
- Some travel may be required
Why AHEAD:
Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
India Employment Benefits include:
Comprehensive health insurance coverage for employees, with options to extend coverage to dependents
Paid time off and company holidays, along with additional leave benefits as per policy
Flexible work arrangements, supporting work-life balance
Learning and development opportunities to support continuous growth and upskilling
Employee wellness initiatives and programs focused on physical and mental well-being
Retirement and statutory benefits in line with India regulations
Inclusive and people-first culture, with a strong focus on collaboration and ownership
Scan to Apply
Just scan this QR code to apply from your phone.
Job Location
Gurugram, Uttar Pradesh, 242221, India
Frequently asked questions about this position
Similar Jobs In Gurugram, Uttar Pradesh
HR Generalist
Pipecare Group
Noida H.O, Uttar Pradesh
Senior Engineer – AWS
AHEAD
Gurugram, Uttar Pradesh
HR Business Partner - Global Capability Center
ShyftLabs
Noida, Uttar Pradesh
Associate Product Data Specialist
AHEAD
Gurugram, Uttar Pradesh
Backend Software Engineer - Scala / Distributed Systems [HR170]
Smart Working Solutions
Noida, Uttar Pradesh