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What is the role of a Senior IT Account Executive at INFINITY GROUP HOLDINGS LIMITED?

The Senior IT Account Executive position at INFINITY GROUP HOLDINGS LIMITED is a Full-time or part-time position opportunity in the Sales field.

Where is this Senior IT Account Executive job located?

Royal Tunbridge Wells, England, TN2 5TF, United Kingdom

What type of employment is offered for this Senior IT Account Executive role?

Full-time or part-time position

What is the expected salary for this Senior IT Account Executive job?

Compensation will be discussed during the hiring process.

Senior IT Account Executive job near me in Royal Tunbridge Wells, England at INFINITY GROUP HOLDINGS LIMITED

Senior IT Account Executive

Senior IT Account ExecutiveRemote | Unlimited Holiday | Grow customer value. Strengthen partnerships. Drive revenue.

Infinity Group are a innovative Microsoft Cloud Solution Partner based in the UK. We excel in providing award-winning IT Support, Digital Transformation, and Microsoft Dynamics 365 Consultancy services.

With a robust team of over 180 professionals, we operate from offices in Tunbridge Wells and London Paddington. Our exceptional work has earned us the prestigious title of Microsoft Partner of the Year for Dynamics Business Central.

We are dedicated to fostering a more productive and secure work environment for organizations utilizing Dynamics 365, Microsoft 365, and Azure.

Guided by core values of empathy, creativity, ambition, authenticity, and confidence, we celebrate diversity and strive to create a supportive and innovative work environment.

We are committed to the well-being and growth of our employees, and we prioritize continuous learning and development through fully funded training programs.

Our focus on people, expertise, and commitment to excellence underscores our mission to make a positive impact in the tech industry.

Role Overview:

Our customers invest in technology to solve business problems, improve performance, and support growth.
The challenge is ensuring they continue to see value long after the initial purchase.

As a Senior IT Account Executive, you'll help customers identify opportunities to improve outcomes, adopt new solutions, and maximise their investment in Microsoft technologies and Infinity services. You'll act as a trusted advisor, connecting customer objectives with practical technology solutions while driving retention, growth, and long-term partnerships.

Success in this role comes from understanding customers' challenges, spotting opportunities others miss, and building relationships that create mutual value.

What you'll be doing:

Grow Strategic Customer Relationships

Build trusted relationships with stakeholders across your customer portfolio. Understand their goals, pressures, and priorities, and ensure Infinity remains closely aligned to what matters most to their business.

Identify and Create Growth Opportunities

Spot opportunities to expand customer value through additional services, solutions, and strategic
recommendations. Focus on solving business problems, not simply selling products.

Drive Customer Retention and Value

Ensure customers continue to receive measurable value from their investment in Infinity. Proactively
manage risks, strengthen relationships, and support long-term account health.

Lead Commercial Conversations

Take ownership of proposals, account plans, growth strategies, and customer engagements that
help expand partnerships and deliver commercial success.

Champion the Customer Internally

Act as the voice of the customer across the business, bringing together sales, delivery, support, and
consultancy teams to ensure customers receive a consistent and high-quality experience.

Create Account Visibility and Insight

Use customer insight, account intelligence, and CRM data to identify trends, uncover opportunities,
and support informed decision-making.

The kind of problems youll solve

A customer has invested in Microsoft technology but isn't getting the business value they expected.
Key accounts are not growing despite having significant untapped opportunity.
A customer is considering alternative suppliers and needs compelling reasons to stay.
Stakeholders have competing priorities and need help aligning technology decisions with business objectives.
Customers are facing operational or commercial challenges that technology could help solve.
Internal teams need better visibility of customer goals, opportunities, or risks.
A customer wants to modernise but isn't sure where to start.
Valuable opportunities are hidden within existing accounts and need to be uncovered and developed.

What sets you apart

You naturally look for opportunities to create value rather than waiting for customers to ask.
You enjoy understanding how businesses operate and what drives their success.
You are commercially minded and comfortable discussing both business challenges and technology solutions.
You build trust quickly and develop strong relationships at multiple levels within an organisation.
You remain calm and solutions-focused when dealing with challenges or difficult conversations.
You ask thoughtful questions, listen carefully, and uncover opportunities others may overlook.
You balance customer needs with commercial objectives and can make sound decisions with confidence.
You are organised, proactive, and take ownership of outcomes rather than activities.

Your impact:

Business Impact

You drive sustainable revenue growth, improve customer retention, and help strengthen Infinity's position as a trusted Microsoft solutions partner.

Customer Impact

You help organisations realise more value from their technology investments, solve business challenges, and make more informed decisions about their future.

Team Impact

You create stronger alignment between customers and internal teams, helping sales, delivery, support, and consultancy functions work towards shared outcomes that benefit both the customer and the business.

What it's like here:

Ambitious, but not political
High standards, but pragmatic
People who care about doing things properly — not just hitting numbers

You’ll get:

Real ownership of how sales evolves
Freedom to change things that don’t work
A team open to being challenged and developed
Direct access to leadership and influence over direction

What you get:

Unlimited annual leave
Private healthcare, life assurance, company shares
Electric car scheme
Flexible / remote working (with access to Tunbridge Wells & Paddington)
Team and company socials, including Illuminate Awards

Senior IT Account Executive in Royal Tunbridge Wells, England at INFINITY GROUP HOLDINGS LIMITED

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