Senior Product Manager — Security & Urban Operations in Irvine, California at FieldAI

Make the edge see, understand, and report — before anything goes wrong.

[Location: Irvine, CA · Hybrid] · [Full-time]

• Own the customer problem — run discovery with customers, field teams, and deployment engineers, and turn what you hear into a prioritized, evidence-backed problem list, not a wish list.
• Own the roadmap and the scope — define, sequence, and commit scope with clear acceptance criteria, replacing vague, half-finished requirements with crisp ones engineering can build.
• Partner with engineering day to day — lead the technical discussions that turn a customer problem into the most elegant solution, not the first one.
• Run a disciplined intake — rank needs in priority order: customer feedback first, then field and deployment engineers, then development engineers, so the loudest wish never outranks the real need.
• Own go-to-market for the vertical — shape the positioning and narrative, build sales-enablement materials, and partner closely with sales as the product’s voice for the industry.
• Calibrate with data — close the loop with usage data and field feedback; retire what isn’t landing and double down on what is.
• Build on the platform — partner with the core platform team and build once, so every solution generalizes to the next customer and the next site.

• The detection and intelligence product line — real-time perception and scene understanding running at the edge, plus the reporting and insights UI that turn detections into operator decisions.
• The full customer journey for security and urban-operations accounts, in close partnership with our field deployment teams.

• Proven product management experience (5+ years), including shipping SaaS or software products end to end.
• Security or urban-operations industry experience — you’ve built for, sold into, or worked hands-on with physical security, surveillance, or urban / facility operations, and you understand how these buyers evaluate, procure, and deploy.
• Deep customer empathy and strong discovery skills — you turn messy field reality into a prioritized problem list, not a wish list.
• A track record of owning scope — defining it, sequencing it, and committing to it — and driving crisp technical discussions with engineers.
• Excellent communication — you can shape a go-to-market narrative and enable a sales team as the product’s voice for the vertical.

• Robotics, autonomy, computer vision, or hardware experience — a strong plus.
• Familiarity with computer vision, edge inference, or real-time detection and alerting systems.