Porter in Chicago, Illinois at LAZ Parking Chicago, LLC

The Spirit of the Position:

The Garage Porter / Cleaner ensures that garages and surface lots are maintained and cleaned daily. They also interface with customers, handle disputes, and communicate effectively between departments, co-workers, customers, and clients.

Principal Job Duties:

• Ensure garages and surface lots aremaintained and cleaned daily.
• Responsible for general maintenance of thegarage and surface lots sweeping, wiping down surfaces and equipment, emptying trash, picking up trash, changing light bulbs, painting, etc.
• Assist with snow removal and management of winter upkeep (managing sidewalks and garages).
• May need to operate garage/floor sweeper and scrubber to ensure clean and safe floors.
• Responsible for ensuring all daily duties on the maintenance checklist are completed efficiently and timely.
• Greetcustomers usingtheir names, respond promptly to correspondence and problem resolutions, display a caring attitude, and develop rapport with the customer base.
• Provide vehicle assistance to customers in garages and surface lots.
• Assist customersin lobbies, lanes, and the parking office over the intercom system.
• Promote good customer relations by consistently providing premier customer satisfaction with a friendly demeanor, can-do attitude, and willingness to always help.
• Assist with cashiering functions as needed.
• Perform other duties as assigned.

Education:

• High school diploma or GED preferred but not required.

Experience:

• Experience with general facility maintenance required.
• Experience in customer relations.
• Parking industry experience is preferred but not required.
• You may need a valid driver's license to operate maintenance vehicles.

Skills:

• Ability to communicate professionally and effectively.
• Willingness to be flexible and work multiple facility locations.
• Ability to handle challenging and, at times, emotionally charged situations.
• Must be able to work unsupervised.
• Ability to speak, read, and comprehend the English language.
• Must be able to make decisions independently and stay firm on decisions made (not easily persuaded).
• Demonstrates a sense of urgency and timeliness.
• Excellent team building and interpersonal skills.

Requirements:

• valid driver's license with 2+ years of driving experience

Physical Demands:

• Willingness to work in the elements - heat, wind, snow, rain, etc.
• Ability to lift, push, and pull at least25 pounds.
• Ability to stand, walk, and run for extended periods (95-100% of shift) - no sitting is allowed.
• Ability to bend, stoop, squat, and lift frequently throughout a shift.

The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential duties/functions.

Benefits:

• Team Atmosphere
• Growth Opportunities
• Pay Activ On-demand access to earned wages; get up to 50% of your earned wagesimmediately!
• Paid training: No experience? We have you covered!
• Free company uniform

The following programs are available to help support you,freeof charge.

• Health Coaching & ResourcesOne-on-one health coaching is available to all employees whether you enroll in LAZ Benefits.
• Employee Assistance Program (EAP)you and eligible household members have 24/7 access to confidential counseling.
• Smoking Cessation Program

Additional Full-Time Benefits:

• 401k
• Medical, Dental, Vision
• Paid time off
• Short Term & Long-Term Disability
• *After six months of employment, working at least 25 hours, on average, per week - part-time employees are eligible for full-time benefits.

FLSA Status:Non-Exempt; non-tipped

LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to providing equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal,stateor local law. No question in our application process is used to limit or exclude any applicant's consideration for employment on such grounds.

This Employer participates in E-Verify.