Facilities Assistant in Phoenix, Arizona at AIRO Group Holdings, Inc.

Build the Future with Us

At AIRO, we bring together aircraft, autonomy, avionics, and mission services into one integrated platform designed for the environments where failure is not an option. Our technology supports contested logistics, tactical and long-range ISTAR, and operations that demand precision under pressure, so the people who depend on it can get where they need to be when it matters most. Here, you will work alongside innovators, engineers, operators, and industry leaders who share a passion for solving hard problems and building what comes next in aerospace and defense.

Join us and be part of something extraordinary.

Position Overview

The Facilities Assistant supports the day-to-day operation and upkeep of company facilities. This position assists with routine facility needs, maintains a clean and safe work environment, and provides general support to the Facilities team.

The Facilities Assistant works with internal employees, Facilities team members, and outside service providers as directed. This role provides an opportunity to develop foundational knowledge and experience in facilities operations, building maintenance, and workplace safety.

Key Responsibilities:

Facilities Operations

• Assist with routine day-to-day facility and building needs.
• Perform basic facility checks to identify cleanliness, safety, or maintenance concerns.
• Report facility issues and maintenance needs to the appropriate Facilities team member.
• Assist with submitting, logging, and tracking work requests.
• Help with basic facility tasks such as moving furniture, setting up areas, organizing supplies, and maintaining common areas.
• Assist Facilities team members with routine inspections and maintenance activities.
• Help maintain an organized, clean, and safe work environment.
• Perform other general facilities support duties as assigned.

Vendor & Contractor Support

• Assist Facilities team members with coordinating scheduled services and vendor visits.
• Help provide access and direction to vendors and contractors when requested.
• Report any issues or concerns with completed work to the appropriate Facilities team member.
• Assist with maintaining basic records of vendor visits, service activities, and related documentation.
• Help organize facility-related invoices, receipts, and service records.

Health, Safety & Compliance

• Assist with routine safety and facility checks.
• Report potential safety hazards, building issues, or maintenance concerns to a supervisor or Facilities team member.
• Support fire safety, emergency preparedness, and other safety activities as directed.
• Follow company safety procedures, facility policies, and established work practices.
• Assist with maintaining a safe and compliant workplace.

Employee & Team Support

• Respond to basic facilities-related requests from employees and route issues to the appropriate team member.
• Provide friendly and professional customer service to employees, visitors, and vendors.
• Communicate facility concerns clearly and promptly.
• Work cooperatively with the Facilities team and other departments.
• Escalate issues that require additional knowledge, authorization, or specialized support.

Prerequisite Knowledge, Skills, and Education

• High school diploma or GED preferred.
• 3years+ of Previous facilities, maintenance, warehouse, operations, custodial, construction, or general labor experience is helpful but not required.
• Willingness to learn basic facilities and building maintenance practices.
• Ability to follow written and verbal instructions.
• Basic communication and organizational skills.
• Basic computer skills, including email and simple spreadsheets.
• Ability to keep accurate records and complete basic documentation.
• Ability to identify and report routine facility or safety concerns.
• Ability to use basic hand tools.
• Reliable, dependable, and willing to take direction.
• Strong attention to detail.
• Positive, service-oriented attitude.
• Ability to work effectively as part of a team.
• Ability to work independently on routine tasks after receiving direction and training.

Physical and Mental Requirements

• Ability to stand and sit for extended periods of time.
• Ability to perform work requiring manual dexterity and use of the hands.
• Ability to push, pull, bend, stoop, reach above and below the shoulders, and use the upper extremities.
• Ability to lift and carry up to 50 pounds safely, as required.
• Ability to move throughout an approximately 45,000-square-foot warehouse and facility.
• Ability to read, write, and understand English.
• Ability to work in a fast-paced environment and adjust to changing priorities.
• Ability to follow safety procedures and instructions.
• Correctable vision and hearing.

Company Benefits

• Paid Time Off (PTO)
• Paid Holidays
• Parental Leave
• Medical, Dental, Vision Insurance
• Health Savings Account (HSA)
• 401(k) with company match
• Employee Assistance Program (EAP)
• Commuter Benefits
• Basic Life Insurance – fully paid by the company for employees and their dependents
• Long-Term Disability Insurance – fully paid by the company
• Voluntary Short-Term Disability Insurance
• Supplemental Life Insurance options

This job description is not intended to be all-inclusive, and the employee may also be asked to perform other reasonably related job duties as assigned by their immediate supervisor as required. All employees may be required to perform duties outside of their normal responsibilities from time to time as needed. The AIRO Group is an Equal Opportunity Employer.