Human Resources Generalist in Wilmington, Delaware at Pinnacle Management Group LLC

Dental Associates of Delaware (DAD) is looking for a Human Resources Generalist to join our Practice Support Office and support our employees and dental practices across Delaware. We’re looking for someone who enjoys working with people, staying organized, solving problems, and helping create a positive employee experience.

In this role, you’ll provide day-to-day HR support across DAD, including payroll support, benefits, recruiting, onboarding, compliance, employee records, and employee engagement. You’ll work closely with employees, practice leadership, HR vendors, and the DAD Practice Support Office to provide responsive support and help keep our HR processes organized, consistent, and running smoothly.

• Provide day-to-day HR support to employees and practice leadership across DAD.
• Coordinate payroll support, including timekeeping, employee changes, deductions, and communication with payroll vendors.
• Support benefits administration and assist employees with routine benefits, enrollment, and eligibility questions.
• Coordinate with HR and benefits vendors and follow up on outstanding questions or issues.
• Support recruiting and onboarding, including job postings, applicant communication, phone screenings, pre-employment requirements, and new hire documentation.
• Process employment verifications, wage garnishments, and other routine employment-related requests.
• Support Department of Labor communications, unemployment claims, and routine HR compliance requirements.
• Help maintain and communicate updates to the DAD Employee Handbook, HR policies, procedures, forms, and resources.
• Maintain accurate employee records, reports, and documentation while protecting confidential information.
• Support employee recognition, appreciation, engagement, and internal culture initiatives.
• Assist with HR projects and identify opportunities to improve processes and employee support across DAD.
• Recognize when employee matters require additional guidance and appropriately escalate complex or sensitive concerns.

• 5+ years of human resources experience.
• Experience with payroll support, benefits, recruiting, onboarding, HR administration, and employment compliance.
• Experience working with HRIS and payroll systems.
• Strong written and verbal communication skills.
• Strong organizational skills, attention to detail, and follow-through.
• Ability to manage multiple priorities and deadlines while maintaining confidentiality.
• Strong problem-solving and customer service skills.
• Ability to work independently while knowing when to seek guidance or escalate an issue.
• Experience in healthcare, dental, or a multi-location organization preferred.
• Bachelor’s degree in Human Resources, Business Administration, or a related field preferred.
• Proficiency with Microsoft Office and other HR technology.
• Ability to build effective working relationships with employees, practice leaders, vendors, and the Practice Support Office.
• Ability to travel between DAD locations as needed.

This position is based within the DAD Practice Support Office and regularly interacts with employees and practice leadership across our dental practices. The role includes computer and telephone work, collaboration with team members throughout DAD, and occasional travel between locations.

• Part-Time or Full-Time Opportunity
• Compensation Based on Experience
• Paid Time Off*
• Medical, Dental & Vision Benefits*
• 401(k)*
• Company-Provided Life & AD&D Insurance and Long-Term Disability Coverage*
• Uniform Allowance*
• Additional voluntary benefits, including Short-Term Disability, HSA, FSA, and HRA*
• Supportive team environment
• Opportunities for professional growth and development

*Benefits eligibility may vary based on employment status and applicable plan requirements.

For more than 50 years, DAD has built its reputation on exceptional dental care and lasting relationships with patients and families in our community. We’re proud to remain an independent, dentist-owned organization where our focus is on our patients, our people, and the communities we serve.

Every member of DAD is valued and treated with respect. We support one another, take pride in providing exceptional customer service, and work together to provide the best experience for our patients.

Equal Opportunity Employer

An Equal Opportunity Employer. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics when making hiring decisions. All employment decisions are based on qualifications, merit, and business need.