Regional Generalist - Part Time in Fresno, California at Girl Scouts of Central California South

This role is responsible for executing the council’s campaign portfolio within an assigned territory. Throughout the year, the Regional Generalist shifts across three primary functions: troop support and volunteer management, girl recruitment and retention, and program delivery including council-led girl and volunteer events as well as the Cookie Program – depending on the council’s current priorities. The Generalist builds and maintains community relationships that make campaigns successful: with troop leaders, service unit volunteers, school administrators, families, and community partners.

This position is accountable for territory-level outcomes: girl-member growth, volunteer retention, troop growth, and program participation. The Regional Generalist is the council’s primary point of contact for families and volunteers in their territory, the quality of those relationships directly determines the council’s ability to deliver on its mission.

Required

• High school diploma or equivalent, with 1-3 years experience in community engagement, youth services, volunteer coordination, education, sales, or a field-based role with direct customer contact

• Demonstrated ability to learn new skills quickly and apply them in unfamiliar situations - a fast, eager learner who thrives on variety

• Strong interpersonal skills with the ability to build trust with diverse community members including parents, volunteers, school staff, and girls

• Comfort working independently in the field with minimal direct supervision on a day-to-day basis

• Strong organizational skills — able to manage multiple concurrent campaigns, territories, and relationships without dropping threads

• Valid driver’s license and reliable transportation; willingness to travel daily within assigned territory and occasionally across the region

Preferred

• Experience in a Girl Scout council, youth-serving organization, or community-based nonprofit

• Background in education, after-school programming, or outdoor/experiential learning

• Familiarity with membership lifecycle metrics (recruitment, retention, conversion) in a nonprofit or similar context

• Experience executing recruitment or sales campaigns with measurable targets

• Proficiency with technology: able to learn CRM systems (Salesforce), data dashboards (Looker), and digital platforms (Digital Cookie) with training

• Bilingual (English/Spanish) or multilingual skills

Core Competencies

• Quick Learner – Absorbs new information, processes, and skills rapidly. Can move from training to independent execution with minimal ramp time. Asks good questions and seeks out resources proactively.

• Eagerness to Learn – Approaches unfamiliar tasks with curiosity rather than resistance. Volunteers for stretch assignments. Actively seeks feedback and integrates it into practice.

• Adaptability – Transitions smoothly between campaign cycles and shifting priorities without loss of quality or momentum. Comfortable with ambiguity and changing plans.

• Relationship Building – Creates trust quickly with families, volunteers, school partners, and community members. Maintains relationships over time even as campaign focus shifts.

• Execution Discipline – Follows through on campaign plans, completes data entry on time, and meets territory targets. Reliable and consistent in daily field work.

• Team Orientation – Shares effective practices with peers, supports colleagues during high-volume campaign periods, and contributes to a positive team culture.

REQUIRED COMPETENCIES:

• Visionary: A strategic thinker who can drive the vision for GSCCS marketing and communications efforts, which ultimately benefits the lives of girls throughout our community.

• Servant-Leader: Leads with humility, empathy and awareness; actively contributes to employees’ ability to reach their goals and thrive at GSCCS.

• Collaborative: Fosters a respectful, transparent, and collaborative work environment.

• Community-minded: Skilled at connecting with individuals across all socio-economic, ethnic, cultural, and professional backgrounds in the community.

• Proactive & Perseverant: A self-starter who demonstrates strong personal initiative and the ability to drive projects through to completion.

• Positive: Charismatic, warm and welcoming; a true “people-person.”

• Growth Mindset: Says “yes” to appropriate, new opportunities and ideas for GSCCS.

• Analytical: Ability to carefully study issues, identify trends, and formulate new ideas.

• Revenue Ownership Mindset — takes personal accountability for financial results and treats revenue targets as commitments, not aspirations

• Strategic Planning & Forecasting: builds data-informed revenue plans, maintains rolling forecasts, and adjusts strategy as conditions change

• Data-Driven Decision-Making: uses sales trends, participation data, and market analysis to identify opportunities and inform resource allocation

• Cross-Functional Leadership: leads and influences across departments, particularly during peak seasons when coordinated execution is critical

• Operational Execution: translates strategy into staffing plans, timelines, and performance benchmarks, then manages execution with discipline and adaptability

• Business Development: identifies, evaluates, and develops new revenue opportunities that align with organizational mission and brand

• Adaptive: Comfortable with multi-tasking; able to work both independently and in teams.

• Reflective: Skilled at receiving and giving feedback and performance critiques.

• Tact & Diplomacy: Patient, willing, and able to have the difficult conversations as required.

• Communicative: Strong written and oral communication skills. An effective public speaker and representative of the organization.

• Flexible: Ability to work evenings and weekends as required.

ADDITIONAL JOB REQUIREMENTS:

• Clearance of background check.

• Become a registered member of GSUSA and GSCCS.

• Access to reliable transportation.

SELECTIVE ABILITIES & PHYSICAL DEMANDS:

The incumbent must be able to perform the following qualifications in order to be offered and/or maintain employment in this position.

• Physical ability to frequently stop, kneel, bend, crouch, and reach overhead.

• Use of light force to lift, carry, push, pull or move objects up to 20 pounds, frequent weekends and evenings/nights.

• This position requires the ability to remain stationary and to use computer monitor, keyboard and mouse for extended periods of time.

• Willingness and ability to work flexible schedule

• Frequent weekends and evenings

• Must be able to speak and communicate clearly, such as in public speaking engagements.

• Other demands, as determined by council.

WORK ENVIRONMENT: The employee will work in an office environment and in close quarters with other staff and clients. The noise level in the work environment varies from moderate to loud; hectic situations can occur characteristic to working with infants, toddlers and parents in need. Exposure to odors such and scents are common. Occasional exposure to adverse environmental conditions may occur.