IT Manager in Tucson, Arizona at Pantano Christian Church

The IT Manager works to implement and maintain computing resources that equip staff and volunteers to fulfill the Pantano mission and vision.

Primary Responsibilities

• Manage and support the Pantano network environment across all campuses. Examples include hardware and software purchasing, procurement, assembly, installation, problem troubleshooting and resolution, inventory, and evaluation.
• Stay up to date with current technology trends and developments in order to provide Pantano with solutions that are responsible, timely, and effective.
• Work with ministry teams to perform needs assessments, evaluations, etc., and provide expertise and support as needed.
• Maintain current applications and infrastructure at their highest functional levels possible.
• Oversee the security cameras and other security tools that use the network systems.
• Provide guidance on the implementation of new hardware and software products with a focus on compatibility considerations with existing software and hardware.
• Provide ongoing leadership, management, implementation, and training in security and “best practices” measures for the use of technology
• Manage IT budget under the direction of the Executive Pastor of Operations.
• Provide hardware and software purchasing for Pantano and manage licensing.
• Assist with keeping IT-related written policies/procedures updated to govern the use of the Pantano computing environment.
• Provide training and guidance on adherence to established policies.
• Provide, maintain, and manage network security.
• Implement and manage proper backup controls for critical data.
• Maintain updates to approved software.
• Provide equipment repairs (computers, workgroup printers, peripherals).
• Manage server resources consistent with acceptable security practices.
• Provide an empowering infrastructure for staff without compromising security.
• Project management for any IT-related upgrades, maintenance, and implementations.

Other Duties

• Attend weekly 1:1, team and staff meetings
• Adhere to all church policies and procedures
• Work assigned duties during “All Hands On Deck” events such as Christmas and Easter services
• Other duties as assigned

• Active Difference Maker at Pantano Christian Church
• Associate degree, current certification or equivalent experience in Information Technology or Computer Science
• Thorough knowledge of computer hardware, software, and networking.
• Familiarity with macOS
• Troubleshooting skills for common IT issues.
• Excellent verbal and written communication skills
• Office-related computer skills, including experience with common office software/programs and online applications
• Ability to utilize Microsoft Office Word and Excel/google suite
• Ability to effectively utilize online communication, email and calendar tools
• Ability to work productively without direct supervision
• Ability to work well and collaborate with team members, volunteers and other staff
• Possess project management skills
• Possess an outstanding service and support mentality
• Ability to provide basic training to end-users on IT systems and applications