Sales Representative 1 in Nashua, New Hampshire at MORGAN RECORDS MANAGEMENT LLC

Sales Representative

Location: Hybrid / Primarily In-Office
Reports To: Sales Director
Compensation: $60,000 Base Salary + Uncapped Commission
On-Target Earnings (OTE): ~$150,000+

About Morgan Records Management

Morgan Records Management is a nationwide healthcare records custodianship company specializing in medical records retention, compliance, and release of information solutions for physician practices, healthcare organizations, and businesses in transition.

We help healthcare organizations navigate complex medical records obligations through secure, compliant, end-to-end custodianship services — including records retention, release of information fulfillment, patient notifications, regulatory compliance support, and data transition coordination.

We are seeking a motivated, professional, and consultative Sales Representative to join our growing team.

Position Overview

This role is ideal for someone who enjoys relationship-based B2B sales, problem-solving, and helping clients navigate complex operational and compliance-related decisions.

As a Sales Representative, you will work directly with physicians, attorneys, healthcare executives, practice administrators, and other business decision-makers to understand their needs and recommend tailored records custodianship and compliance solutions.

Inbound opportunities are provided through a rotational lead assignment process — no territories or geographic limitations. Opportunities originate from across the country and range from independent physician practices to large healthcare organizations.

Success in this role requires professionalism, strong communication skills, consultative selling abilities, and comfort speaking with sophisticated stakeholders.

Work Environment & Flexibility

This position is expected to be primarily in-office, particularly during onboarding, training, and early pipeline development.

Because our services involve healthcare operations, records compliance, and coordination with multiple internal departments, hands-on collaboration with sales leadership, operations, and project teams is an important part of ramping up successfully.

As representatives establish their pipeline, demonstrate consistent performance, and meet target expectations, increased flexibility for remote work may be provided when appropriate. Even with additional flexibility, team members are expected to maintain a regular in-office presence and remain actively involved with the sales and operations teams.

Key Responsibilities

• Present, promote, and sell Morgan Records’ services to prospective and existing business clients.
• Establish, develop, and maintain strong relationships with healthcare organizations, physicians, attorneys, healthcare executives, administrators, and other stakeholders.
• Conduct consultative discovery conversations to understand client operational, compliance, and records management needs.
• Prepare proposals, pricing estimates, and service agreements aligned with client requirements.
• Negotiate contracts and coordinate executed agreements in accordance with company policies and procedures.
• Collaborate closely with operations, project management, and data teams to ensure a positive and seamless client experience.
• Coordinate with EMR/EHR vendors to help identify practical solutions for the transfer and long-term retention of electronic medical records.
• Maintain accurate sales activity, pipeline, and opportunity data within CRM and project management systems.
• Participate in ongoing training related to healthcare records, compliance, and industry best practices.
• Perform other related duties as assigned by Sales Director.

Required Skills & Abilities

• Excellent interpersonal, relationship-building, and customer service skills.
• Strong consultative sales and negotiation abilities.
• Excellent written and verbal communication skills.
• Strong organizational, time management, and follow-through skills.
• Strong analytical and problem-solving abilities.
• Ability to communicate professionally and confidently with physicians, attorneys, executives, and senior decision-makers.
• Proficiency with Microsoft Office Suite, CRM software, project management tools, and similar business applications.
• Ability to understand and follow HIPAA requirements related to sensitive healthcare information.

Preferred Qualifications

• Bachelor’s degree preferred, ideally in Business, Healthcare Administration, Healthcare Management, Marketing, Communications, or a related field.
• Prior experience in B2B sales, healthcare, legal services, records management, consulting, healthcare operations, or a related industry preferred.
• Technical or IT experience is not required, though familiarity with EMR/EHR systems, healthcare technology, or data transfer concepts is a plus, as the sales process often involves working with EMR vendors to identify practical data transition solutions for clients.

Compensation & Growth Opportunity

• $60,000 base salary
• Uncapped commission plan
• Expected on-target earnings (OTE): approximately $150,000+
• Inbound lead opportunities provided through rotational assignment
• Nationwide opportunities with no territory restrictions
• Opportunity for substantial earnings growth based on performance
• Increasing workplace flexibility as performance and pipeline are established
• Full benefits package including health, dental, vision, and 401(k) match

Work Requirements

Candidates must have:

• Reliable transportation for regular in-office attendance
• Strong professionalism and ability to work independently
• Reliable internet connection for occasional remote work and virtual meetings
• A strong desire to learn, grow, and contribute to a collaborative team environment

Equal Opportunity Employer

Morgan Records Management is an equal opportunity employer and considers all qualified applicants without regard to race, color, religion, age, sex, national origin, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

We are committed to providing equal access and reasonable accommodations for qualified individuals with disabilities.

Morgan Records Management participates in E-Verify to confirm employment eligibility.

E-Verify Participation Poster (English & Spanish): https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

E-Verify Right to Work Poster (English): https://www.e-verify.gov/sites/default/files/everify/posters/IER_RighttoWorkPoster.pdf

E-Verify Right to Work Poster (Spanish): https://www.rhoworld.com/wp-content/uploads/spanish_ier_poster_final.pdf