Inside Sales Assistant in Austin, Texas at Smooth Closing

Inside Sales Representative - Smooth Closing | Austin, TX (In-Office)

At Smooth Closing, we're on a mission to become the largest direct-to-seller home buying company in Austin. We're growing fast, we're doing it the right way, and we're looking for the right person to grow with us.

If you have a talent for connecting with people right away, loves being part of a team that wins together, and genuinely enjoys connecting with people, this role was built for you.

What You'll Do

As our Inside Sales Representative, you're the first voice a homeowner hears when they reach out to our company. Your role is absolutely crucial to our success as a company. Your job is to build immediate trust, understand their situation, and set the appointment for our acquisitions team to take it home. You'll also own the long-term follow-up on existing leads, staying organized, staying consistent, and making sure no opportunity falls through the cracks.

This is a high-volume phone role, with the most important metric being the live answer rate.

We're not just building a company, we're building a place people are proud to work. If you want to be part of something growing, be valued for doing your job well, and go home knowing your work mattered today, we'd love to meet you.

50,000-70,000

• Update customer information in the CRM to ensure all sales team members have the most current data
• Build customer relationships with existing clients by reaching out via phone calls, emails, or other forms of communication to increase the likelihood of them using our services again

• Responding to inbound leads quickly and warmly
• Qualifying homeowners and scheduling appointments for our closing team
• Following up with leads in our pipeline on a structured, consistent schedule
• Celebrating wins with a team that genuinely has your back

• Working knowledge of CRM software and the sales process
• At least one year of experience as a sales representative
• High school diploma or GED required, college experience is highly valued
• Must have great communication skills, presentation skills, customer service skills, and listening skills

Why Join Us?

At Smooth Closing, we believe in creating an environment where our employees thrive. Here’s what sets us apart:

• Challenge: Purposeful and fulfilling work every day.
• Growth: Opportunities for professional development and career progression.
• Culture: Positive, vibrant, and supportive workplace.
• Environment: Comfortable and efficient office setting.
• Industry: Be part of a dynamic and desirable niche.

Our Purpose

Smooth Closing is committed to ethically empowering individuals by providing clear pathways to their freedom. If this purpose resonates with you, we invite you to apply and join our team.

Our Core Values

• Strive for Excellence
• Belief in Yourself
• Trustworthiness