IT Systems Administrator (On-Site) in Snoqualmie, Washington at Snoqualmie Casino & Hotel

A FULL HOUSE OF TOTAL REWARDS

• Compensation: Starting salary range of $85,620 - $94,183/year, depending on experience, with opportunities for annual performance-based increases. The role offers a potential career earning trajectory reaching up to $123,294/annually max over time.
• Full Coverage: 100% employer-paid medical, dental, vision, and prescription coverage, plus competitive family rates starting after 60 days, with additional benefits such as 401(k), employer-paid life insurance, and long-term disability.
• Generous PTO: Accrue 21 days of PTO in your first year, growing to 33 days after five (5) years, with an option to cash out twice annually.
• Everyday Perks: Free meals, parking, paid breaks, 40c/gallon gas discount, and exciting giveaways like concert and sports tickets.
• Growth & Support: Access to tuition reimbursement, certification programs, and Employee Assistance Program.

Note: This is an on-site role in Snoqualmie, WA. This position is open to Washington State applicants only.

PURPOSE

The Systems Administrator is responsible for providing implementation assistance and ongoing support of Infrastructure Systems. The Systems Administrator is expected to contribute to the IT architecture foundation by maintaining principles, best practices, guidelines, and standards as needed.

ESSENTIAL DUTIES / RESPONSIBILITIES

• Server & Application Support: Provide Tier II & III support for server and application systems, ensuring smooth operation for users and prompt resolution of any issues.
• Systems & Network Infrastructure Maintenance: Monitor and maintain the Casino, Hotel and Gaming environments, making necessary changes to optimize performance.
• Windows and Linux Server Administration: Administer, configure, and support Windows and Linux servers in a dynamic environment, ensuring reliability and performance.
• Project Coordination: Manage and coordinate large-scale projects, working with team members, stakeholders, and vendors to ensure timely and successful completion.
• Infrastructure Systems Expertise: Serve as subject matter expert for Snoqualmie Casino & Hotel Infrastructure systems, including:
• Installation, configuration, and support of server and network hardware.
• Implementation and maintenance of enterprise wireless systems.
• Monitoring and automation of hardware and application systems.
• Configuration of Active Directory, Microsoft Exchange, and File Servers.
• Systems and security patching.
• SAN/NAS storage management.
• Virtualization administration, configuration and management
• Enterprise backup systems management.
• Security management, including virus protection, NAC, and certificate management.
• Documentation & Process Maintenance: Maintain current documentation on infrastructure systems, configurations, and processes, ensuring accuracy and consistency.
• Customer Service Excellence: Demonstrate a high level of professionalism and provide exceptional customer service to both Team Members and clients.
• Adaptability & Skill Development: Adapt to changing priorities and enhance technical skills as required by evolving business needs.
• On-Call Responsibilities: Participate in rotating on-call duties to provide after-hours support and resolve any system issues that arise.
• Additional Duties: Perform other duties as assigned, contributing to the overall success of IT infrastructure operations.

Education and Experience:

• Bachelor’s degree in Computer Science, Information Technology, or related field. An additional two (2) years of applicable experience may be considered in lieu of education.
• Four (4) years direct experience working as a Systems Administrator within a comparable-sized property.
• In-depth knowledge of server, networking, and middleware:
• Experience with Microsoft Windows and Linux Server operating systems.
• Experience with Microsoft Exchange Server.
• Experience with Active Directory & Domain architecture, NTFS permissions, DFS Architecture, Access Based Enumeration and DNS.
• Experience with Network security.
• Experience with network design, switching, multi VLAN environments (Aruba and Cisco).
• Experience with managing enterprise SAN and NAS environments.
• Experience managing virtualization including VMware ESXi and VSphere environments.
• Experience with enterprise wireless deployment and administration.
• Experience with writing and modifying scripts.
• Experience with enterprise antivirus and patch management.

Skills and Abilities:

• Organizational Skills: Strong ability to manage IT standards, systems, and procedures efficiently, ensuring optimal organization and workflow.
• Documentation Skills: Exceptional ability to maintain accurate and clear documentation for systems, processes, and configurations.
• Vendor Communication: Ability to effectively communicate system configurations and requirements to vendors, ensuring alignment and proper support.
• Analytical & Troubleshooting Skills: Strong analytical mindset with expertise in troubleshooting and resolving complex system issues in a timely manner.
• Self-Management: Demonstrates excellent self-management skills, managing tasks and priorities independently with minimal supervision.
• Conflict Resolution: Comfortable navigating conflicting viewpoints, facilitating discussions, and achieving consensus to move projects forward.
• Collaborative Work Style: Proven ability to work effectively in a team environment, fostering cooperation and ensuring smooth collaboration.

PREFERRED

Education and Experience:

• Certification in areas like MCSA, MCSE, CompTIA Network+, CCNP, CCNA.

Snoqualmie Casino exercises Snoqualmie Tribal Member/Native American preference in hiring, in compliance with the Snoqualmie Tribal Employment Rights Ordinance (TERO). You must obtain and maintain a Gaming License from the Snoqualmie Gaming Commission. Pre-employment drug testing is required for all positions. The use of marijuana will not disqualify an applicant for positions in any department other than Transportation (Valet, Driver I). DOT panel testing is required for the Driver position.