Online Student Support Specialist in ALBUQUERQUE, New Mexico at Archer Academy of Accelerated Learning

About Archer Academy of Accelerated Learning

Are you ready to reimagine what’s possible in education? Archer Academy of Accelerated Learning, a public secondary charter school in Albuquerque’s North Valley, is seeking professional staff who are bold, creative, and passionate about transforming student outcomes and breaking traditional boundaries in education.

Archer Academy is an innovative learning community designed to help students accelerate through high school while receiving the academic, social, and instructional supports they need to succeed. Through flexible programming, targeted intervention, and a supportive school culture, students can progress efficiently toward graduation while building the skills necessary for college, careers, and community.

This is more than a job—it is an opportunity to be part of a mission-driven learning community. At Archer Academy, staff, families, and school leaders work side by side to create an environment where students can grow, succeed, and reach ambitious goals. We are proud of the community we are building and are looking for individuals who are excited to help move it forward.

Position Title: Online Student Support Specialist – credit accumulation & Acceleration

Reports To: Executive Director
Location: Archer Academy of Accelerated Learning, Albuquerque, New Mexico
Work Calendar: In accordance with the approved school calendar and contract days

The Online Student Support Teacher – credit accumulation & Acceleration serves a critical role in ensuring students remain engaged, supported, plugged in to the learning community, and on track toward graduation through Archer Academy’s accelerated learning model. This position provides individualized academic monitoring, intervention, coaching, and instructional support for students participating in online and blended credit accumulation pathways.

In alignment with Archer Academy of Accelerated Learning’s mission to create an environment through inclusiveness, instructional best practices, and mental, social, and behavioral supports, the Online Student Support Teacher develops meaningful relationships with students, removes barriers to learning, and provides just-in-time interventions that help students overcome challenges and achieve success in college, career, and community readiness.

The ideal candidate believes that ALL students can succeed, values relationship-centered educational practices, and thrives in an alternative learning environment designed to support students requiring flexibility, accelerated pathways, and individualized support.

• Monitors student participation, attendance, pacing, and performance within online credit accumulation and acceleration programs.
• Maintains ongoing communication with students regarding progress, goals, course completion, and graduation readiness.
• Conducts regular progress conferences and individualized check-ins with students.
• Utilizes early warning indicators including attendance, engagement, assignment completion, and course performance to proactively identify students requiring intervention.
• Supports students in developing organizational skills, self-advocacy, time management, and academic habits that promote long-term success.

• Provides individualized and small-group academic assistance aligned to student learning needs.
• Delivers targeted intervention and tutoring to address unfinished learning and support course completion.
• Assists students in understanding assignments, assessments, and instructional content across multiple subject areas.
• Collaborates with staff to provide just-in-time remediation and acceleration supports.
• Supports implementation of schoolwide instructional systems and intervention strategies.

• Builds positive and supportive relationships that foster trust, accountability, and student ownership.
• Creates a welcoming and inclusive environment that promotes student belonging and engagement.
• Recognizes and celebrates student growth, persistence, milestones, and academic achievements.
• Supports implementation of restorative practices, student-centered supports, and relationship-based interventions.
• Demonstrates practices consistent with Archer Academy's culture and behavioral expectations.

• Communicates consistently with students, families, teachers, counselors, and support staff regarding student progress and intervention plans.
• Participates in multidisciplinary team meetings, student support discussions, and graduation planning efforts.
• Collaborates with advisory staff and intervention teams to align supports for students experiencing academic or social-emotional challenges.
• Maintains strong communication systems to support both in-person and remote learners.

• Supports students in navigating online learning systems, educational platforms, and digital instructional tools.
• Assists with troubleshooting basic technology challenges that impact student participation and engagement.
• Helps ensure students have access to necessary instructional resources and technology supports.

• Maintains accurate documentation of student attendance, communication, interventions, and progress.
• Utilizes data systems and student performance reports to monitor outcomes and inform interventions.
• Prepares reports and provides updates regarding student performance, course completion, and credit attainment.
• Analyzes trends and contributes recommendations to improve credit accumulation systems and student supports.

• Bachelor’s Degree in Education or related field required.
• Current New Mexico Educational Assistant license or eligibility to obtain licensure.
• Experience working with high school students, alternative education settings, credit accumulation programs, or online learning environments preferred.
• Experience using educational technology platforms and student data systems preferred.
• Strong communication, organization, and relationship-building skills.
• Ability to support diverse learners and students with varied academic and social-emotional needs.
• Ability to work collaboratively within a team-oriented environment.
• Demonstrated commitment to educational equity, student success, and relationship-centered practices.

Archer Academy seeks a candidate who:

• Believes every student can succeed regardless of past challenges or educational experiences.
• Values inclusiveness and creates a sense of belonging for all students.
• Demonstrates flexibility, creativity, and a solution-oriented mindset.
• Builds authentic relationships while maintaining high expectations and accountability.
• Understands the importance of social-emotional supports in student achievement.
• Thrives in an innovative, accelerated, and student-centered environment.
• Embraces continuous improvement and contributes positively to school culture.

The physical demands and work environment characteristics described here are representative of those necessary for successful performance of essential job functions. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions.

Archer Academy of Accelerated Learning is an equal opportunity employer and values diversity among its staff and learning community. The school encourages applications from individuals of all backgrounds and experiences committed to supporting student success.