Senior Underwriting Assistant - Support Specialist in Westlake, Texas at Futuristic Underwriters LLC

About Futuristic Underwriters

Futuristic Underwriters is an MGA that was launched to deliver innovative P&C insurance products to the marketplace. We are an affiliate of a financially sound and well-established organization that provides robust services and support. Our strategy is to leverage technology as a tool to optimize distribution, underwriting, service, and claims handling. We are looking for top talent to join us in building new products by harnessing the power of innovative approaches.

We offer the following:

• Ground-floor participation in defining a dynamic culture, establishing our underwriting style, and influencing new capability prioritization.
• Competitive salary and incentive structure.
• Full benefits package including medical, dental, vision, disability, and life coverage.
• 401(k) with up to 4% match after 90 days of employment.

Position Overview

We are seeking a Senior Underwriting Assistant to support day-to-day servicing operations for our growing commercial lines portfolio. This role will work closely with underwriting, operations, and agency partners to ensure timely, accurate, and high-quality service while supporting multi-line business. As the portfolio grows, the Senior Underwriting Assistant will help build and support a servicing team, contribute to process optimization and automation initiatives, and help ensure all servicing functions operate at a high standard. The ideal candidate will bring strong commercial insurance experience, preferably from the carrier or MGA side, with hands-on experience across multiple commercial lines.

Key Responsibilities

• Process post-bind servicing activities, including endorsements, cancellations, reinstatements, and general policy maintenance, while ensuring timely and accurate customer service.
• Manage renewal business, including reviewing exposures, loss history, and pricing for upcoming accounts, with the opportunity to earn renewal authority based on experience, quality, and performance.
• Provide experienced multi-line support across commercial lines products, including General Liability, Business Auto, Property, Workers’ Compensation, Excess Liability, and related coverages.
• Assist with operational projects, workflow improvements, and service initiatives to support the continued growth and expansion of the book of business.
• Serve as a resource and mentor for others, helping build a collaborative and service-oriented team environment.
• Collaborate with underwriting, operations, and agency partners to improve service efficiency, communication, and turnaround times.
• Maintain compliance with carrier guidelines, state regulations, and E&S servicing requirements while meeting established service standards and quality expectations.

Preferred Qualifications

• 7+ years of multi-line commercial insurance experience within a carrier environment.
• Strong experience handling post-bind servicing activities, including endorsements, renewals, cancellations, reinstatements, and general policy maintenance.
• In-depth knowledge of General Liability, Business Auto, Commercial Property, and related lines.
• Familiarity with the Excess & Surplus (E&S) market is highly preferred.
• Strong communication skills with the ability to influence internal and external stakeholders.
• Demonstrated ability to lead, coach, and build high-performance teams in a dynamic environment.
• Detail-oriented with a strong focus on quality, accuracy, and customer service.

The above statements are intended to describe the general nature and level of work being performed by the incumbents of this job. They are not intended to be an exhaustive list of all responsibilities and activities required of this position.