Licensed Nurse – RN/NP or Physician Assistant in Fayetteville, North Carolina at Old North State Medical Society

Behavioral Health Team Lead (Licensed Nurse – RN/NP or Physician Assistant)
Location: Old North State Medical Society (ONSMS), Southeastern NC-Hoke, Cumberland, Scotland, and/or Robeson counties.
Reports To: Behavioral Health Project Coordinator
Classification: Hourly

Position Summary
The Behavioral Health Team Lead is a licensed clinical professional Registered Nurse or
Physician Assistant. This is the person who supervises and coordinates the day-to-day operations
of ONSMS’s behavioral health team. This role ensures the delivery of high-quality behavioral
and mental health care through leadership, clinical referrals, mitigation of barriers to health care
access, patient-centered practice in community-based and office settings.

Key Responsibilities
Clinical Leadership & Coordination
 Conduct and/or supervise mental health pre-assessments, conduct other simple wellness
vitality checks.
 Make provider health referrals in accordance with outlined training.
 Interact with community members to deliver health education sessions, disperse
materials, promote physical and mental health well-being
 Lead regular Behavioral Health Team (BHT) meetings to discuss events, partnerships,
delivery processes, planning, etc.
 Reports to Program Coordinator
Team Supervision & Professional Development
 Supervise and mentor behavioral health staff, including social workers, medical
assistants, and case managers.
 Provide orientation, clinical guidance, and ongoing feedback/coaching.
 Model and reinforce trauma-informed care, cultural humility, and wellness-oriented
practices throughout the team.
Program & Quality Management
 Oversee intake processes, care coordination, and documentation in line with HIPAA and
regulatory standards.
 Ensure compliance with state/federal regulations and ONSMS quality assurance
protocols.
 Analyze program data and outcomes for reports and continuous improvement efforts.

Patient Care & Outreach
 Support crisis intervention, including emergency protocols and de-escalation strategies.
 Conduct or delegate routine participant check ups for referral follow through
 Participate in community events and partnerships to expand behavioral health access in
underserved communities.
Administrative Contributions
 Serve as liaison with internal and external stakeholders, including primary care,
behavioral health providers, and community partners.
 Contribute to grant-funded initiatives through planning, implementation oversight, and
data reporting.
 Assist with resource allocation, including staffing, supplies, and clinical materials.

Required Qualifications
 Licensure:
o RN with active NP certification in Behavioral Health/Psychiatric Specialty OR
o Physician Assistant with state license and documented supervised behavioral
health experience.

 Minimum of 3-5 years of clinical experience in behavioral health settings, including
supervisory or lead responsibilities.
 Demonstrated knowledge of mental health disorders, evidence-based practices,
medication management, and documentation standards.

Preferred Qualifications
 Experience in outpatient, community, or integrated primary care behavioral health.
 Strong leadership, communication, and conflict resolution skills.
 Bilingual (Spanish/English) or cultural competency with diverse populations.
 Familiarity with trauma-informed, recovery-focused, and integrated care models.
 Experience capturing and analyzing health outcome metrics and quality measures.

Work Environment & Expectations
 Hybrid: primarily in-office with community visits and outreach.
 Flexibility in schedule, including potential on-call duties for patient crises.
 Travel required within the service area; reliable vehicle essential.