Vice President PNS & Ambulatory Services at Conway Medical Center – Conway, South Carolina
Conway Medical Center
Conway, South Carolina, 29526, United States
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About This Position
Position Summary:
The Vice President of Provider Network Services (VP of PNS) is responsible for the overall performance of departments, service programs, organizational processes, daily processes, and service development projects within Provider Network Services. Works collaboratively with PNS Directors, interdepartmental leadership (Finance, Facilities/Maintenance, IS, Human Resources, etc.), and customers to develop and achieve the strategic goals of the organization, as well as the business plans of designated service programs and departments. Provides leadership, support, and oversight to management and staff in the PNS organization, direction, performance evaluation, and the improvement of operational services and departments.
Qualifications:
Education:
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Bachelor’s degree in healthcare administration or a related field required.
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Master’s degree in a related field is preferred.
Experience
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Minimum of ten (10) years of experience in healthcare administration required.
Licensure/Certification/Registration
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Valid driver's license in good standing, coupled with access to transportation that allows for travel around the region to various company facilities.
Duties & Responsibilities:
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Advocates for the best quality of patient care and ensures quality metrics are achieved through sound clinical processes following accreditation and regulatory agency guidelines.
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Oversees the effective delivery of customer service, evaluating patient satisfaction to ensure the organization is meeting quality service standards.
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Models the highest levels of customer focus and service behaviors, coaching others to develop excellence.
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Directs the preparation of the annual budget for respective agency/division.
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Manages budgets and costs through the responsible use of planning and control systems which include taking into consideration forecast levels of operations, cost effective utilization of resources and realistic financial variances.
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Monitors overall financial performance of agency/division and assigns accountability for budget management to direct reports as appropriate.
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Facilitates and reinforces, through business processes and performance measures, a mindset for excellence to reduce unnecessary variations, improve clinical outcomes, and reduce costs.
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Champions high-value clinical care delivery across ambulatory services by ensuring strategic and organization alignment through planning, implementing and oversight of primary and specialty care clinics.
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Ensures services are delivered in accordance with regulations, policies, and procedures.
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Oversees the full compliance with applicable standards for the licensure and accreditation of the physician practices by exercising management audit and control consistent with applicable regulations, policies, procedures, and programs.
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Serves as a champion for employee engagement and developing a high performing organization. Provides input on organization-wide talent management initiatives, oversees division-specific strategic staffing plan, and participates in the selection of critical positions.
Duties & Responsibilities Cont.
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Initiates and sponsors the development and implementation of quality improvement projects that enhance application and systems cost efficiency, employee productivity, and customer service.
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Identifies and implements new programs or services in the areas of needs or interest to stakeholders, which enhance available services and financial viability.
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Work effectively and collaboratively with colleagues, physicians, department heads, and executive leadership.
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Effectively utilize strong organizational skills.
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Consistently display effective verbal and written communication skills.
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Proficient use of Microsoft Office products.
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Regularly exercise independent judgement.
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Ability to remain calm and professional in high stress situations.
Working Conditions:
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Stress level high due to multiple demands frequently occurring.
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Physical surroundings are generally pleasant and comfortable.
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Generally contained indoor environment.
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Some work performed while sitting, however, a moderate amount of walking and moving around the campus occurs daily.
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Job Location
Conway, South Carolina, 29526, United States
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