Project Quotations Specialist - Chicopee, MA at Green Mountain Electric Supply – Chicopee, Massachusetts

As a Project Quotations Specialist, you will be part of a team responsible for developing lasting relationships with contractors and other purchasers of electrical products, as well as managing all aspects of GMES’s participation in client projects, from quote to finish. To GMES, meeting customer needs is first and foremost, so the Project Quotations Specialist must be driven to go the extra mile in all situations.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Provides customer with quotes, product information and availability.
• Create an understanding/understands Electrical switchgear, lighting, and day to day project material.
• Makes calls to potential and existing customers by telephone, email and on-site customer visits to qualify leads and sell products and services.
• Overcomes technical and business objections of prospective customers.
• Reviews project specifications, determines appropriate materials and pricing, and prepares and presents customer bids.
• Uses the project bid database for information on relevant projects in the assigned territory
• Monitors production and delivery schedules to estimate date of delivery to customer.
• Determines needs for special orders based on project specifications.
• Coordinates customer requirements with the Inventory and Purchasing Manager
• Processes product returns and credit adjustments
• Builds and maintains customer relationships.
• Builds and maintains vendor relationships.
• Provides product demos to qualified customers on request.
• Assists customers with product needs and product selection as needed.
• Enters new customer data and processes sales data in computer database.
• Investigates and resolves customer problems with deliveries.
• Ensure adequate follow-up and timely relay of communications between customers and outside salespersons.
• Provide sales and customer service support to assigned accounts.
• Works with management to determine credit terms, and creates and tracks purchase orders.
• Expedites backorders and provides client with order status.
• Fosters increased sales by, wherever possible by: encouraging increased order quantities, selling additional products/lines, and aggressively offering information regarding specials and promotions.
• Determines and suggests suitable substitute products wherever possible.
• Perform any other duties required by the GMES management to ensure the effective operation of the assigned branches and company.

Ability to work in a fast-paced, multi-task environment

Work well with a team

A positive attitude with a desire to go the extra mile

Relentless pursuit for employee engagement

Ability to solve complex problems and think creatively

Self-motivated and sales driven individual

Commitment to learning products in the fast-changing field of Electrical Distribution

Proficiency with Microsoft Outlook, Excel, and Word is a must.

Please submit a copy of your resume with the application!