Senior Digital Marketing Account Manager in Canada Creek, Nova Scotia at Jobgether

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Digital Marketing Account Manager in Canada.

This is an exciting opportunity for a results-driven digital marketing professional who thrives in a fast-paced, performance-oriented environment. In this role, you will manage and grow strategic B2B client relationships while driving retention, satisfaction, and long-term revenue growth. You will act as a trusted advisor, helping clients maximize the value of digital marketing initiatives across multiple channels. The position combines strategic consulting, client success, and performance oversight, making it ideal for someone who enjoys both relationship management and measurable business impact. Working remotely within a collaborative international team, you’ll have the chance to contribute to high-visibility projects while benefiting from ongoing learning and career advancement opportunities. This role is best suited for proactive professionals who are motivated by accountability, ownership, and delivering exceptional client outcomes.

• Manage a portfolio of B2B client accounts, ensuring strong relationships, high client satisfaction, and long-term retention
• Drive account growth through renewals, upselling opportunities, cross-selling initiatives, and strategic account expansion
• Lead onboarding processes and guide clients through activation milestones to ensure successful adoption of services and solutions
• Oversee digital marketing campaign performance, monitoring KPIs and ensuring campaigns align with client objectives and performance expectations
• Conduct regular client meetings, performance reviews, and strategic consultations while confidently managing escalations and complex conversations
• Coordinate with internal teams to ensure timely ticket resolution, service quality, and adherence to operational standards
• Encourage engagement with digital products, educational resources, and community initiatives to maximize client success and retention

• Minimum 3 years of experience in account management, client success, or customer relationship roles within a digital marketing agency environment
• Proven experience managing recurring revenue accounts and contributing to retention, renewals, and revenue growth targets
• Strong understanding of digital marketing channels including SEO, PPC, content marketing, and website performance strategies
• Excellent communication and presentation skills with the ability to confidently lead client discussions and strategic meetings
• Experience using CRMs, project management platforms, and reporting dashboards such as ClickUp, Jira, or similar tools
• Highly organized, process-oriented, and capable of managing multiple accounts in a fast-moving environment
• Ability to work independently in a fully remote setting while collaborating effectively with cross-functional teams
• Experience working with MSP or Managed IT Services clients is considered an advantage
• Familiarity with SEO strategy discussions and collaboration with SEO, PPC, and content specialists is a plus

• Competitive compensation package with performance-based bonus opportunities
• Fully remote work environment with an international and collaborative team
• Paid training programs, professional courses, conferences, and industry events
• Ongoing learning and development initiatives designed to support career growth
• Paid social activities and team engagement programs
• Clear advancement opportunities within a rapidly growing organization
• Dynamic, high-performance culture focused on teamwork, accountability, and professional success